While I cannot speak about other locations, the Forum spa in Norcross adds it's own "pressure"... always pedaling "packages" and other products. Be forewarned - a purchased package is non-refundable and gift cards expire. To add insult to injury, accounting records for your visits are less than stellar. It is recommended that you track services closely, and most importantly - monitor your credit card for charges. A spa experience should be relaxing and enjoyable; these people are more interested in the sell than the service. Go elsewhere...
Posted: 2/24/2012 • Link to this review
I have used Spa Sydell at the Forum, off and on, for about 5 years now. I prefer the products and service at Natural Body, but I live closer to Spa Sydell. Every time I get finished with a relaxing massage or facial, the person who conducted my service walks me out and the entire way tries to sell me on a product that they say I need. I have probably had over a dozen services there and every single one ends with this sales pitch. It makes me very uncomfortable b/c I am not interested in buying their expensive products, but they continue to push it. I think I'll just go back to Natural Body even though it isn't the most convenient to my home. There i don't get the sales pressure.
Posted: 5/11/2010 • Link to this review