Cultivating a restorative environment since 1982, Spa Sydell is your premiere Atlanta Day Spa destination for relaxing spa treatments & for bringing peace and well-being back into your life. Our extensive menu of services is designed to rejuvenate both mind and body. You'll find departures from the norm with services such as the intuitive prenatal massage and 99% natural, hand sprayed airbrush tanning. From hair removal to nail care, body treatments to gentleman's services, the experienced.. and inviting staff here at Spa Sydell is there help. Our Atlanta Day Spa also features bridal spa specials, spa party packages and corporate spa getaways. For a truly customer-focused and revitalizing Atlanta Day Spa experience, schedule your appointment with Spa Sydell today. With 7 convenient locations throughout the Metro- Atlanta area, we are here to serve and reinvigorate you 7 days a week!VIEW MORE »VIEW LESS »
I can't believe a manager would treat anyone the way Stephanie treated me. I don't think she is qualified to be a manager. I was scheduled for a body massage, but got there 10mins late. I got a call from stephanie when I was still in my car trying to find a parking spot. She insisted I reschedule bcos I was late. I told her that I was outside the bldg about to come in but she said "No, mam" so I agreed to reschedule. I went back there again for a body massage and was advised by my massage specialist (MS) to book an hour time slot,so I did with a young man. 10 mins after leaving the bldg the young man called back and said he couldn't schedule me for Monday at 12:30pm, I'll have to come in at 11am. I told him I couldn't do that time but promised to reschedule since I was on the other line. To my surprise, I got a call from Stephanie on Monday morning shouting and screaming that she will have to charge me for not showing up for my 11am appointment. I tried explaining to her what actually happened but she just went off. OMG! She even lied that the other day I was 45MINS late for my appt when I was only 10mins late. What kind of a manager would do such a thing? The service was not free. I paid for my service. A co-worker overhead our conversation and quickly notified the MS what had happened. The MS called back but I had missed her call, so she left me a msg and apologized on the "managers" behalf. I called back SPA Sydel and stephanie kept on hanging the phone on me. OMG!
Posted: 8/04/2011 • Last edited: 8/29/2015 • Link to this review
I did not feel that Spa Sydell was that wonderful of a place. Yes, they give you what you expect, but nothing more. It is just an average experience. Massage envy is just as good for less money.
Posted: 6/16/2008 • Link to this review
I was looking forward to FINALLY using 3 old spa gift certificates that I had received as gifts for my upcoming 30th birthday, but was informed that I could not redeem them because they are over 2 years old. That's over $400 of my friends' and families' hard earned money that they flat out STOLE. I am a VERY busy person and unfortunately haven't had time to take off a whole day to spend at the spa until now. I looked forward to a nice relaxing day at the spa for my 30th, but now I have to inform my friends and family that all their generosity went to waste. Money is money... these gift certificates should not expire. I realize prices may have changed, but I was more than willing to pay the difference. I will certainly be telling all of my friends and family to never buy me another gift certificate from this corrupt company again, and I warn everyone to avoid this unprofessional business like the plague! They aren't even that great of a spa to begin with.
Posted: 4/09/2008 • Last edited: 8/29/2015 • Link to this review
While I have heard good things about Spa Sydell, I have tried several of their services, but I have not had a wonderful experience. This spa provides below average services. It is the McDonalds of spas. They seem to churn out services like McDonalds employees might make a hamburger. The massage therapists put enough effort in to label the service as a massage, but not enough to release stress. If my dog walked on my back, I think I could get a better massage.The atmosphere is aromatic, but the noise and partial effort by the employees reduces the quality of the experience. It is not worth the money or time.
Posted: 3/14/2008 • Last edited: 4/25/2009 • Link to this review
Having appointments at the Perimeter location, my daughters and I began our frequent "Girls Outing." I arrived at 11:15 for an 11:30 appt. I made in plain while setting up appointments that I (Mom) wanted a Signature Facial. No one there had any information straight. I proceeded upstairs only to find I was scheduled for a pedicure and manicure. This is not what I had asked for...and I was told I woud need to wait 45. mins if I wanted a Signature facial. Daughters were taken for facials and I was informed that I COULD reschedule if I wanted. (I had a certificate already.) I declined and our Girls Day together started on a sour note. I will never return there.
Posted: 10/17/2007 • Last edited: 1/02/2008 • Link to this review
The one time I went to this location, the first thing that was pushed was buying extra aromatherapy. It was not the first experience I wanted when I was there to relax. Not a pleasant experience.
Posted: 10/16/2007 • Last edited: 1/02/2008 • Link to this review
I like the Spa Sydell at Perimeter. I think the the spa is so relaxing and I calm down right when I walk in the door. Allow plenty of time to check in though b/c the lines can get long.
Posted: 10/16/2007 • Last edited: 8/29/2015 • Link to this review
If you like a really excellent deap tissue massage, ask for Bill Nichols. He's one of the best I've been too. If you want a spray tan (which I've tried for the beach) it depends on who you get. My first one looked great and lasted a full week. My second one was patchy and lasted three days. :(
Posted: 10/15/2007 • Last edited: 8/29/2015 • Link to this review
It is a well marketed spa, so every holiday season I get gift certificates as gifts from well meaning family and friends. When you call to make an appointment, you have to wait forever on hold, then when you get there the location might well be "under construction" (that's always relaxing), then, the therapists try to sell you products while you are supposed to be enjoying your already expensive services! This could be an excellent spa if they had better management and were more in-tuned as to what the spa experience is supposed to be about.
Posted: 2/15/2007 • Last edited: 1/02/2008 • Link to this review
You couldn't ask for better service. I was impressed by how everyone at Spa Sydell went out of thier way to make sure I had a comfortable and relaxed experience. Keep up the great work! : )
Posted: 11/21/2006 • Last edited: 8/29/2015 • Link to this review
Last month I emailed a complaint to Spa Sydell at Cumberland regarding a terrible pedicure and just all around abyssmal service. I received a call from Laio Morris at the Perimeter location and she could not have been more apologetic or accommodating. She gave me a pedicure last night at the Perimeter location and she was courteous, professional and eager to keep me as a Spa Sydell customer. While I would never go back to the Cumberland location, I would go back to the Perimeter location if Laio was available and I had a gift certificate. I still think the product is overpriced for what you get. I'll stick to my neighborhood nail salon where I get a great pedicure, friendly people and a lot lower price. Lower price equals more pedicures for me!
Posted: 8/22/2006 • Last edited: 1/02/2008 • Link to this review
I just want to let you know that the massage I received from C.D. was absolutely the best I have ever recieved. I have been to many different places and received many different massages. However the one I just received was done by a very experienced and knowledged massage therapist. I have already made an appointment to go back again and have C.D. do the massage.
Posted: 7/23/2006 • Last edited: 1/02/2008 • Link to this review
What is the deal with Spa Sydell? Everyone says they hate them, but they keep expanding like kudzu. I got a gift certificate, so was curious to hear what everyone was talking about (and this IS the spa everyone talks about - not in a good way.) I thought it was impersonal and like a factory. Move 'em in - move 'em out. I won't be back.
Posted: 7/07/2006 • Last edited: 1/02/2008 • Link to this review
Overpriced and pushy. I went there with a gift certificate and from the time I came in to the time I left they were trying to get me to buy additional services. Hard to relax with high pressure sales. Also environment felt very clinical and cold.
Posted: 3/20/2006 • Last edited: 1/02/2008 • Link to this review