Spa Sydell

This place is so overrated. I received a gift certificate for this place, and when I went in they said it had expired. That is absolutely absurd. I will never go back, there are so many other places out there.

Link to This Review      Post on Facebook   Share on Twitter

This applies to Spa Sydel Corporate which has HORRIBLE customer problem resolutions. A gift certificate that I ordered as a birthday gift, arrived and was left on my door step to get soaking wet. It was also incorrectly addressed on the certificate face. They didn't seem to care that I was embarrassed by having a late birthday gift. Their response "we cant control that". Gee, thanks.

Link to This Review      Post on Facebook   Share on Twitter

If you are thinking of a getting a gift here, please consider other spas who give gift cards instead of a giant certificate that expires in one year. This spa is overrated and inflexible.

Link to This Review      Post on Facebook   Share on Twitter

This is an overpriced spa with low-class treatments/facility. I got the hydro tub soak and you have to undress in a locker room. There's no private place to undress or re-dress when finished. The private place is a tiny stall where the toilet is where there's hardly any room to remove or put on clothes.

Once I get in the hydro tub room, found some of the towels were dirty. The side of the tub where you get in has the plunger that sits up from the floor of the tub so you step on it.that hurt and actually put a small cut on my foot that I didn't realize was cut until the next day.

I also got a massage, blanket covering table was worn with hole forming. The worst was the massage therapist didn't even touch one of the areas I asked to be focused on. When I questioned, was told she ran out of time.

There are plenty of other nice spas you can treat yourself to, instead of this dump where you feel you've been cheated.

Link to This Review      Post on Facebook   Share on Twitter

The first time I went to Spa Sydell at the Buckhead location with my friend before her wedding she left crying because the women doing her facial commented on her winkles. A year later I went to the Midtown location to have a spray tan. The first one was good the second was just okay and the third was horrible. My feet were white and the rest of my body tan. My fingers looked like I worked on cars for days afterward. I had it done right before a trip out of town to the beach. My friends laughed at my feet all weekend and I don't blame them. I will not go into details about the bikini wax but it looked like an abstract painting and not a wax. I gave them three chances and they failed. When I called back the women I spoke with was rude and said all she could do was give me 15% off then basically hung up on me. I do not recommend this place along with many others. Listen to us all and go somewhere else.

Link to This Review      Post on Facebook   Share on Twitter