Spa Sydell

(404) 255-7727 www.spasydell.com... »

4504 Ashford Dunwoody Rd NeAtlanta, GA 30346   map »

Business overview

Cultivating a restorative environment since 1982, Spa Sydell is your premiere Atlanta Day Spa destination for relaxing spa treatments & for bringing peace and well-being back into your life. Our extensive menu of services is designed to rejuvenate both mind and body. You'll find departures from the norm with services such as the intuitive prenatal massage and 99% natural, hand sprayed airbrush tanning. From hair removal to nail care, body treatments to gentleman's services, the experienced.. and inviting staff here at Spa Sydell is there help. Our Atlanta Day Spa also features bridal spa specials, spa party packages and corporate spa getaways. For a truly customer-focused and revitalizing Atlanta Day Spa experience, schedule your appointment with Spa Sydell today. With 7 convenient locations throughout the Metro- Atlanta area, we are here to serve and reinvigorate you 7 days a week!

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Service Area

  • Alpharetta
  • Buckhead
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Midtown
  • Norcross
  • Roswell

Skin Care

  • Body Scrubs
  • Body Wraps
  • Facials

Services

  • General Spa Services
  • Manicures & Pedicures
  • Massage
  • Waxing

Hours of Operation

  • MON
  • 8:45am
  • 9:00pm
  • TUE
  • 8:45am
  • 9:00pm
  • WED
  • 8:45am
  • 9:00pm
  • THU
  • 8:45am
  • 9:00pm
  • FRI
  • 8:45am
  • 9:00pm
  • SAT
  • 8:45am
  • 9:00pm
  • SUN
  • 11:00am
  • 7:00pm

Reviews

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OMG! Stephanie Can not be the Manager!, 8/04/2011

I can't believe a manager would treat anyone the way Stephanie treated me. I don't think she is qualified to be a manager. I was scheduled for a body massage, but got there 10mins late. I got a call... from stephanie when I was still in my car trying to find a parking spot. She insisted I reschedule bcos I was late. I told her that I was outside the bldg about to come in but she said "No, mam" so I agreed to reschedule. I went back there again for a body massage and was advised by my massage specialist (MS) to book an hour time slot,so I did with a young man. 10 mins after leaving the bldg the young man called back and said he couldn't schedule me for Monday at 12:30pm, I'll have to come in at 11am. I told him I couldn't do that time but promised to call back since I was on the other line. To my surprise, I got a call from Stephanie on Monday morning shouting and screaming that she will have to charge me for not showing up for my 11am appointment. I tried explaining to her what actually happened but she just went off. OMG! She even lied that the other day I was 45MINS late for my appt when I was only 10mins late. What kind of a manager would do such a thing? The service was not free. I paid for my service. A co-worker overhead our conversation and quickly notified the MS what had happened. The MS called back but I had missed her call, so she left me a msg and apologized on the "managers" behalf. I called back SPA Sydel and stephanie kept on hanging the phone on me. OMG

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Ok Experience, 10/08/2010

I received a gift certificate from my boss so I scheduled a massage and facial. The massage was average at best. The facial was ok, but the entire time the esthetician was trying to upsell me to get... an add on to the facial. When I was finished with my services, I went to check out and they had already bagged up all the products that were used on me and just "assumed" that I would buy them. The facility is very nice, but I felt like I was constantly being "sold" while I was there.

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Displaying 1-15 of 22

Reviews

sunnya

Reviews: 3

OMG! Stephanie Can not be the Manager!

I can't believe a manager would treat anyone the way Stephanie treated me. I don't think she is qualified to be a manager. I was scheduled for a body massage, but got there 10mins late. I got a call from stephanie when I was still in my car trying to find a parking spot. She insisted I reschedule bcos I was late. I told her that I was outside the bldg about to come in but she said "No, mam" so I agreed to reschedule. I went back there again for a body massage and was advised by my massage specialist (MS) to book an hour time slot,so I did with a young man. 10 mins after leaving the bldg the young man called back and said he couldn't schedule me for Monday at 12:30pm, I'll have to come in at 11am. I told him I couldn't do that time but promised to call back since I was on the other line. To my surprise, I got a call from Stephanie on Monday morning shouting and screaming that she will have to charge me for not showing up for my 11am appointment. I tried explaining to her what actually happened but she just went off. OMG! She even lied that the other day I was 45MINS late for my appt when I was only 10mins late. What kind of a manager would do such a thing? The service was not free. I paid for my service. A co-worker overhead our conversation and quickly notified the MS what had happened. The MS called back but I had missed her call, so she left me a msg and apologized on the "managers" behalf. I called back SPA Sydel and stephanie kept on hanging the phone on me. OMG

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Jonesie10

Reviews: 6

Ok Experience

I received a gift certificate from my boss so I scheduled a massage and facial. The massage was average at best. The facial was ok, but the entire time the esthetician was trying to upsell me to get an add on to the facial. When I was finished with my services, I went to check out and they had already bagged up all the products that were used on me and just "assumed" that I would buy them. The facility is very nice, but I felt like I was constantly being "sold" while I was there.

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momoshakahal

Reviews: 41

Thanks Dawn!

They asked me to be there at least 15 minutes before my appointment. My appointment was at noon and I was there at 11:40 a.m. but ended up waiting until 12:15 p.m. Later my esthetician, Dawn told me I was booked at 1:00 p.m. by mistake. She was nice enough to take me during her lunch break and gave me facial 15 minutes more than usual to accommodate the inconvenience. Her analysis was on-point and her technique was great. She was very polite and appropriate, the service and the treatment that you would expect from the up-scale salon. The salon was very quiet and clean. It was very relaxing experience. I can definitely see myself going back to see her again!

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BridgetteAB

Reviews: 7

Going down...

I normally go to Spa Sydell once a year for my birthday. This year was a total waste. For one, the person scheduled me for the wrong time slot. I didn't find out until the receptionist informed me that I was "late" for my appointment. The spa is supposed to be a cell phone free zone. There was a woman having a full blown conversation...no one said anything to her. My massage wasn't very good. I actually was praying for it to be over. They used to roll out the red carpet for you. Offer you water, give you robes and slippers, escort you upstairs. I had to find everything myself (which wasn't too difficult since I have been there before). I won't return until they improve as the prices are too expensive for mediocre service.

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loupascal

Reviews: 12

Park Place-Robert masseuse

Through the 13 years that I have lived in Atlanta, I had occasionally tried Spa Spydell for massage, but found the therapists to be the types who did their "schtick" and did not work on the muscle groups that I said I needed work on. But, about 1 year ago, I discovered Robert, and I have been going back to him when I can. Robert is very personal and very professional. He will listen to what I say is bothering me and then he will carefully find the muscles that need work. I tend to get a lot of tension in the shoulders and upper back and he uses deep massage to get into the muscles. He really is interested in "fixing" the problems you present with and for making the customer happy. He seems to be up on the latest techniques for massage and continues to work on his professional knowledge.

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shanny67

Reviews: 2

What a crock

Today I went to Park Place to redeem my Christmas gift, which was a half a day including lunch and tip. I wanted to express my huge disappointment. To begin my experience, I was coldly directed to go upstairs- I've never been to Spa Sydell, I did not know where or who or what to expect. Repeatedly it was stressed I arrive 15 minutes early, only to wait 10 more minutes past my appointment time. After my facial and massage I wondered what happened to the advertised and paid for lunch? Come to find out now I have it left over to use at the Spa, which definitely is at the bottom of my lists of desires. Why would you advertise this as lunch and force me to schedule my day over lunch time if lunch was NEVER offered or spoken about? I think you have for sure lost sight of the true spa experience. I had a minor service at a spa in a small town in North Carolina over the holidays, which showed me 10 times the hospitality and respect than what I experienced today. I'll have to see if I redeem my remaining gift certificate, but certainly Spa Sydell will not be something I give, get, or recommend ever again. As I too am in the customer service business I know that people are much more inclined to write and speak about a bad experience, but I merely want to express my sheer disappointment and waste of my time and money.

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MisterBsMom

Reviews: 43

Good spa

The spa is pretty institutional and the service, while friendly enough, is minimal. It wasn't a very luxurious spa experience, but the most important part - the massage- was quite good. This is a good choice when you just want a massage and want to be in and out fairly quickly.

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charley1

Reviews: 15

Added on "tip"

This is the "short version". I bought my wife a 1/2 day certificate. At the Cumberland Mall location in Atlanta,Ga. ( $170.00 ) I have my credit card receipt. When checking my statement, it shows $270.00. Nice little tip?? I called and they have been giving me the run around. They tried to make me think it was I who made the mistake. I had to threaten with legal action in order to get my money back. Buyer beware of credit card purchases.

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lanadaf

Reviews: 1

great for brows & facials

Ive been to both Buckhead and Park Place locations - everyone is very friendly and professional and the majority of the staff is very seasoned so you will get estheticians that have been doing this for 20+ years. Sara is incredible with brows -- she takes time to do a perfect job. Ive been to a few people for brows and she is by far the best.

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sassyshopper

Reviews: 15

Dissappointing

I had an appointment for a massage and a facial. When I arrived I was told that they couldn't do the facial because that person wasn't coming in. Now if a customer cancels without a day's notice, they get charged a fee. But they can cancel on you at the spa and they do nothing to compensate you for the bother of coming in.

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Keilani78

Reviews: 8

Spa Sydell is a DIRTY THIEF!!!

I was looking forward to FINALLY using 3 old spa gift certificates that I had received as gifts for my upcoming 30th birthday, but was informed that I could not redeem them because they are over 2 years old. That's over $400 of my friends' and families' hard earned money that they flat out STOLE. I am a VERY busy person and unfortunately haven't had time to take off a whole day to spend at the spa until now. I looked forward to a nice relaxing day at the spa for my 30th, but now I have to inform my friends and family that all their generosity went to waste. Money is money... these gift certificates should not expire. I realize prices may have changed, but I was more than willing to pay the difference. I will certainly be telling all of my friends and family to never buy me another gift certificate from this corrupt company again, and I warn everyone to avoid this unprofessional business like the plague! They aren't even that great of a spa to begin with.

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ChippyChipmunk

Reviews: 49

I gave up on this place

My favorite person Mira was always booked or out so I have given up. Now I just go to Renew Day Spa.

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cdrake296

Reviews: 6

Very Relaxing

I've always found Spa Sydell to be very soothing. They're massages are not to be passed up!

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paezle

Reviews: 13

Great Brazilian Waxing

Suzlynn was the best waxer at Park Place; however, she is gone. I have now been redirected to Lisa who although is really sweet, took forever. I have to say though, it was not as painful! I'll sacrifice pain for time anyday!

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Maddy1

Reviews: 13

Good Massage

I go every once in a while to have a massage. The manicures and pedicures are fine, but not for the price.

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