More years of life have been given to our carpet than we ever thought possible, thanks to the professional know-how of Sparkle Carpet & Upholstery Care. And when we couldn't make a nasty-looking butter/oil stain disappear, Jeff had just the right formula to be rid of it forever. I highly recommend Sparkle Care, and will continue to keep them on our household service list. --Mary and Tom Todaro
Posted: 2/20/2012 • Link to this review
We've used Sparkle for both carpet and rugs and they never fail to exceed our expectations. They have saved us $$ since we have not had to replace carpeting that we thought was beyond cleaning. Customer service is their highest priority!!
Posted: 8/23/2011 • Link to this review
In this day when you can't find good work and customer service, Sparkle was a pleasant surpise. Jeff was a pleasure to work with. The original estimate was very close to the final cost. Even if the 'new customer' coupon wasn't included, the cleaning would be worth it. The best part is, which I wasn't expecting, the smell is gone! I would use Sparkel again.
Posted: 1/14/2009 • Link to this review
How often do you find a service these days that actually gives great service, using good people, at a great price... well, Sparkle carpet is one. The serviceman, John, did an outstanding job. We have never had our carpets cleaned this well. He worked until he got out stains that other services believe couldn't come out. In addition, I found John and Jeff (the owner) to be very honest and trustworthy people. My wife and I have signed up for thier maintainance deal...
Posted: 11/14/2007 • Last edited: 1/02/2008 • Link to this review
I have used this company a few times! They can get stains out that NO ONE else can! I highly recommend them and have referred them to friends and neighbors. His prices are higher than what you would normally pay; however, the quality of the job he does is well worth it!
Posted: 10/18/2007 • Last edited: 1/02/2008 • Link to this review
Jeff, the owner of the company, will personally come to assess the carpets that need cleaning. He works with a wide variety of cleaning methods and materials to best meet the needs he sees in your home. In addition, Jeff miraculously cleaned a set of dining room chairs that I was SURE had been ruined by my pet bird. Not only is Jeff wonderful as a person, he also offers a 100% money back guarantee!!
Posted: 3/31/2007 • Last edited: 1/02/2008 • Link to this review
We bought our house new nearly 15 years ago. You know what they say about "builder carpeting," that it shouldn't last that long, even with upgradded padding. I've noticed many of my neighbors have replaced their carpeting. Installers spread out on driveways, cutting new carpet, is a regular site. Well, Sparkle has been cleaning our carpet since it was a few years old. Guess what? It's still there and looks great. The secret is in the professional training, high-tech equimpent (solution and dirt are removed from carpet as fast as the solution enters), and personal attention. I figure having the carpet cleaned regularly is a bargain. It always looks great and we avoid replacement for many years.
Posted: 9/19/2006 • Last edited: 1/02/2008 • Link to this review
Jeff was true to his promise: on-time, very professional and did an amazing job cleaning our sofa, loveseat and all carpets. With two dogs in the house, it's easy to develop a doggie smell. Jeff's process completely eliminated those odors. We are extremely pleased and will definitely recommend to others and repeat using Sparkle ourselves. Alan & Michael
Posted: 9/06/2006 • Last edited: 1/02/2008 • Link to this review
I am in the service industry currently handeling about 500 customers. The truth is... these guys know customer service! The price was affordable, the workmanship was excellent, and the customer service was unbeatable! DO NOT HESITATE to use these guys!
Posted: 8/22/2006 • Last edited: 1/02/2008 • Link to this review
Jeff, the owner, came to my house on time and was absolutely great. I had an oversized ottoman and stairs to be cleaned- he did a wonderful job and got the pet stain out of the furniture. His "we try hardest" guarantee is really true. This company really does put it's customers #1. I will definitely use him again in the future.
Posted: 8/17/2006 • Last edited: 1/02/2008 • Link to this review
I called and Sparkle came out quickly since I was moving and wanted my furniture cleaned right away. The service man was very knowledgable and friendly. The work he did was outstanding and very reasonable in price considering all the work he did.
Posted: 8/02/2006 • Last edited: 1/02/2008 • Link to this review
When I started using this service, I was moving from one home to another. He cleaned my old home, and then when I had them clean my carpets at the next home, I noticed that he was removing a great deal of not only dirt but soap from my carpet! After about 2 more visits over the course of a year, I noticed that my carpet was staying cleaner and for a longer period of time. We concluded that there was a great deal of resudue left from previous cleaners used by the previous owners. Recently a toilet leaked for nearly 3 hours and left water all over my house. I was able to remove it myself, but I called his number anyway, just in case. I'm glad I did, becuase after a day or two, a dark brown ring and stain developed where there was flooding. When he arrived, he explained that it was from the starches leeching up from the wood of my subfloor. He quickly removed the stains and my carpet to this day is as soft and clean as ever, and remain clean longer. As far as pet stains/odor removal goes... His truck mounted gear and new products for cleaning have knocked out some places that other cleaners at my previous homes would have tried to remove, but warned me that some might remain. These types of stains are rare for my pets, but he managed to make it as if they never happened in the first place. I have referred Jeff and his carpet cleaning and other services to freinds and each have similar stories.
Posted: 6/27/2006 • Last edited: 1/02/2008 • Link to this review