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Sparkle Cleaners

(610) 398-8150

4460 Hamilton BlvdAllentown, PA 18103 map it »

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Business overview

Services & Repairs

  • Alterations

Reviews

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Awful customer service!!!!!, 11/09/2012

I dropped off two dresses on a Monday to be done by Thursday evening. When I went to pick them up Friday afternoon one of the dresses was still in the dirty bin! She had claimed there was a stain she... had been trying to remove, but failed to call me and let me know. When the dress was magically finished an hour later she refused to give me any kind of discount for the inconvenience! Then tried to only give me a dollar discount on a $52 bill (she was yelling at me that “no one complains on late service and she was being generous with the dollar off”). I would NEVER recommend this place to a friend, and I will NEVER be using this establishment again!

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unprofessional, 7/05/2012

took my wedding dress for preservation- was told it would be finished in 2 weeks- went to pick it up-it wasnt even moved from the original place they hung it- then they said it would be done in a... week- i gave them an extra week- again not finished. third time (given an extra week then what i was told) dress still wasnt ready. on final pick up when the dress was ready- i was given someone elses garment bags with different dress tags in it. very disappointed in the professionalism of this establishment and would not recommend taking anything of importance there.

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Displaying 1-2 of 2

Reviews

mullerhm

Reviews: 1

Awful customer service!!!!!

I dropped off two dresses on a Monday to be done by Thursday evening. When I went to pick them up Friday afternoon one of the dresses was still in the dirty bin! She had claimed there was a stain she had been trying to remove, but failed to call me and let me know. When the dress was magically finished an hour later she refused to give me any kind of discount for the inconvenience! Then tried to only give me a dollar discount on a $52 bill (she was yelling at me that “no one complains on late service and she was being generous with the dollar off”). I would NEVER recommend this place to a friend, and I will NEVER be using this establishment again!

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jenny3345

Reviews: 1

unprofessional

took my wedding dress for preservation- was told it would be finished in 2 weeks- went to pick it up-it wasnt even moved from the original place they hung it- then they said it would be done in a week- i gave them an extra week- again not finished. third time (given an extra week then what i was told) dress still wasnt ready. on final pick up when the dress was ready- i was given someone elses garment bags with different dress tags in it. very disappointed in the professionalism of this establishment and would not recommend taking anything of importance there.

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