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Sparkles of Hiram

(770) 943-4446

4054 Jimmy Lee Smith PkwyHiram, GA 30141 map it »

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Reviews

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Lovin this place, 5/01/2012

This place is so much fun! The DJ plays all my requests if he has the music, my kids can play in the playground while I skate with my friend, and I don't have to worry about them because there is a... person working at the playground to watch the kids. Saturday night is the best night to go, they play all the good music and all the best skaters come out and show off. The only thing I will say that they need to get is some hamburgers in the cafe. I love this rink!

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Wow! Amazing place. Highly recommended!, 6/09/2011

I just read this review from ""disheartened customer"" and I couldn't disagree more. Not only were we there this past Monday night, but my family and I were at Sparkles in Hiram last Thursday night... for the fitness and fun family session. Both experiences were great! There were alot of people there, but not overly crowded. We had so much fun. The staff was amazing. They played games with the kids on the floor, and everyone seemed so happy. This place is clean! Probably the cleanest skating rink I have ever been to, and definitely cleaner than the Kennesaw rink. I like that the manager runs a ""tight ship"". I saw alot of 14 and 15 yr olds there, and I could see how easy it would be to have the place get out of hand. That's why we stopped going to Stars and Strikes. Too many teens and the supervision is not good. The management and staff at Sparkles in Hiram really have a handle on it. \r\rGood job, Sparkles! Keep up the great work. I am so happy there is a local place like yours for my family!

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Displaying 1-6 of 6

Reviews

by QueenB1977 at Citysearch

Lovin this place

This place is so much fun! The DJ plays all my requests if he has the music, my kids can play in the playground while I skate with my friend, and I don't have to worry about them because there is a person working at the playground to watch the kids. Saturday night is the best night to go, they play all the good music and all the best skaters come out and show off. The only thing I will say that they need to get is some hamburgers in the cafe. I love this rink!

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by jennifer 77 at Citysearch

Wow! Amazing place. Highly recommended!

I just read this review from ""disheartened customer"" and I couldn't disagree more. Not only were we there this past Monday night, but my family and I were at Sparkles in Hiram last Thursday night for the fitness and fun family session. Both experiences were great! There were alot of people there, but not overly crowded. We had so much fun. The staff was amazing. They played games with the kids on the floor, and everyone seemed so happy. This place is clean! Probably the cleanest skating rink I have ever been to, and definitely cleaner than the Kennesaw rink. I like that the manager runs a ""tight ship"". I saw alot of 14 and 15 yr olds there, and I could see how easy it would be to have the place get out of hand. That's why we stopped going to Stars and Strikes. Too many teens and the supervision is not good. The management and staff at Sparkles in Hiram really have a handle on it. \r\rGood job, Sparkles! Keep up the great work. I am so happy there is a local place like yours for my family!

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Honest_Patron

Reviews: 1

Sparkles of Hiram: NO Family Fun to be Found here!

My family and I used to attend Sparkles because it appeared to have a better environment than that of other skating rinks in and around Hiram. After my recent visit I can now attest that the once positive environment is rapidly deteriorating. This is culminated by the fact that the staff at Sparkles lacks the control, professionalism, and overall customer service skills needed to run a successful business. The management in specific is blatantly rude and disrespectful to their customers. During my last visit I observed two staff members, Marty Brooks (General Manager) and Sarah Mosby, verbally assault a young, albeit adult, female customer and personally insult her. Their behavior was appalling. Not only is the Sparkles staff ill equipped, the skating rink itself leaves a lot to be desired. The laser tag equipment is faulty (most vests/guns do not even work), the skating floor is not kept up to par, and unruly skaters reek havoc without fear of repercussions. If seeking family fun and entertainment in the area, do not support Sparkles unfriendly "family-oriented" business.

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by taram999 at Citysearch

Great Place for all ages!!!

Roller Skating, Laser Tag, Indoor Playzone and arcade. Great family fun, plus, on Thursday nights this summer, skating admission is free. \r\rSuper Clean, remodeled and well run. The staff is excellent with kids and parents. I highly suggest you try it. Birthday parties are great fun and affordable.\r Check out the website: SparklesRollerRinks.\r

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by brcjacks at Citysearch

Management & customer service disaster: Beware

Sparkles is a mismanaged disaster of an establishment. We went on MLK day and found out there they were having a ""12 and under for free day"" so there was a line of people waiting to get in at 1:00 when they opened. The people at the front counter were spending 5-15 minutes for each family or group to get in. After waiting in line for about 45 minutes we noticed that they started taking people from the BACK of the line and bringing them in the exit to pay at a different register. These were people who had only been in line a few minutes. We suggested they take people from the font of the line but the employee insisted that their way was better so I asked to speak with the manager since the crowd was getting angry. The manager never came to speak with us. Once we finally got in the front door I sought out the manager to ask why he never came out and he told me that he was too buy. I commented to him that he was busy letting in people from the back of the line and he agreed that's what he was doing. I told him that made no sense and he told me it made sense to him. It seems that he was more concerned with people leaving because the line was long and he would lose revenue. next topic, skate rental: for some reason they will only take 1 shoe from you when you rent skates. I ask them to take both and I was told to to get a locker for the other shoe. Why? There is clearly room for them to store both my shoes where they just took 2 skates from? I suppose this is just to make money off the lockers. Of course, when we tried to get quarters to pay for the locker we were told that they were all out of quarters. Note that they were only open for about an hour. So, everyone just leaves their shoes and coats laying all over the place. This is a BIG safety hazard. The actual skate I rented worked pretty well but the wheels could have been cleaned.Next topic, Laser Tag: We paid for 2 games of laser tag. This was fun but not without it's own set of issues. First game there wer

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gojoe

Reviews: 2

worst in town

definatley not a place for family fun ...place has no floor guards that are doing their jobs they are either on cell phones on the skate floor or skating to the music they play... .no mix up in the music same music evertime u walk in the door.everything there is so over priced small drink 2.00 candy 1.50 seems to be all about $$$

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