I was in a bind and quickly needed cedar shingles on a home I wanted to purchase inspected (only a few days from the due diligence period from ending). I called Warren, the President of the company, and he came out and evaluated the roof a couple business days after we spoke. He was very professional and polite. By the way, I had called a competitor and they couldn't do it for another week which was past the due diligence period. Warren said it would be 24 hours before I would receive his report with his findings but knowing I had limited time, he provided the report hours after the evaluation! I know he went way out of his way to help me and for that I am grateful. I will definitely have Sparrow Exterior maintain the roof!
Posted: 7/14/2015 • Link to this review
I didn't know what to look for when looking for roofing help when I discovered a leak in our roof. I feel extremely lucky to have found Sparrow Exteriors, LLC! They put my mind at ease by giving me all the info I needed, but worked through many details for me which made the whole process as fast and inexpensive as possible! Thanks to Warren for his patience, knowledge, and committed help!
Posted: 10/19/2014 • Last edited: 12/09/2014 • Link to this review
I was setup to close on both the sell and purchase of a new home in 2 days. The entire house was packed. Contractors were scheduled for services on moving day and a day or two afterwards. The house was packed with boxes and disassembled furniture. And a tree decided to fall on my home 2 days before closing. I only found out about it at 5pm when I got home from work and saw the damage. I called Sparrow Exteriors and Warren called back within 20 minutes. I explained the situation and he came out to inspect the damage within another 20 minutes. I received a quote for replacing a gutter and fascia, and reattaching the soffit, as well as patching the roof and replacing some damaged shingles. The flashing from the chimney was also pulled back and that would be replaced or repaired. Everything was painted to match the other exterior and tested to be working properly. The work was finished before 3pm the following afternoon, and Warren came by the house to confirm everything was done professionally and finished neatly. As far as customer service is concerned, there's no way to improve this job. I wanted someone to do a fix quickly and professionally, and he delivered that result. I would use him again for any exterior repair or roofing job.
Posted: 4/03/2014 • Last edited: 12/09/2014 • Link to this review
I give Sparrow Exteriors two thumbs up! Mr. Mcgrew was thorough and very knowledgeable about my leaky roof. Not to mention speedy! Def will recommend to my friends and family.
Posted: 11/07/2013 • Last edited: 12/04/2014 • Link to this review
I consider myself a tough customer to please, but the guys over at Sparrow Exteriors were top notch. They weren't pushy and took time to make sure they knew what we wanted. The installers did a great job and cleaned up really well. I recommend them and will be using them again.
Posted: 8/27/2013 • Last edited: 12/04/2014 • Link to this review
After being homeowners for 35 years, we needed to replace a roof for the first time. We didn't know what to expect from our insurance company. Warren represented us competently and was eventually successful in persuading the claims adjustor to replace our unrepairable roof. Sparrow Exteriors did a wonderful job on the roof - the job was finished in one day, and the cleanup was remarkable.
Posted: 5/07/2012 • Last edited: 12/04/2014 • Link to this review
These guys are an outstanding operation. I worked with Warren MCGrew and Don. First, they were far more knowledgeable than my insurance company's so-called approved contractors. We currently use one of the largest insurance companies in the world and they were outmatched by Sparrow. Second, my insurance company wanted to do a cheaper repair, not a total. I have a 60k cedar roof. A repair would of looked ridiculous - with new cedar embedded with 6 year old grayed cedar. My community originally had homes priced upwards of 1.5M before the market correction to give an idea of our area. Warren was able to educate my Fortune 500 insurance company to get the roof totaled, therefore, getting us a complete new roof. Third, my insurance company did everything they could to not pay market rates on materials and labor. They employed every tactic in the book and we caught them in numerous lies and retractions. Only due to Warren's experience were we able to respond immediately to each event and check them at every turn. My insurance company dragged this negotiation out over 4 months and Sparrow stood by us every step of the way. The work was excellent and the clean-up was very professional. Bottom line is that these guys do exactly what they say they will do, on time and ultimately do excellent work. I really give 5 stars to a vendor, but these guys earned it.
Posted: 1/20/2012 • Last edited: 12/09/2014 • Link to this review
I recently had my roof replaced (1st time for me). Sparrow Exteriors was extremely knowledgable and took the necessary time to ensure I understood the process and my options. Ultimately, I ended up with a Great new roof that was completed On Time and On Budget! I will recommend Sparrow to my friends and family. Great Work!
Posted: 8/01/2011 • Last edited: 12/09/2014 • Link to this review
I had new roof installed by Sparrow Exteriors and couldn't be more satisfied with the end result. The work was completed in just one day, the workmanship is faultless and when completed the clean up was such that you wouldn't have known an old roof had been removed and a new one installed. Both Warren and Joel always responded promptly and regularly showed up to monitor and inspect the work done by his crews. I would have no hesitation in recommending Sparrow Exteriors.
Posted: 6/13/2011 • Last edited: 12/09/2014 • Link to this review
My wife and I had our new roof installed last week using, Warren , with Sparrow Exteriors. He came to me and explained all my options with a high degree of knowledge. My wife picked out a color and a type of shingle that of course over ran the budget by a long shot. However, Warren was able to work with the suppliers, and the insurance company's figures to give us exactly what we wanted within budget. The work was professionly done and performed in a timely fashion, with NO issues. Even my little dog's house looks awesome! I would highly recommend them as the number one roofing company in Atlanta.
Posted: 6/03/2011 • Last edited: 12/09/2014 • Link to this review
I recently used Sparrow Exteriors to replace my roof. They scheduled the job and completed the work in one day as agreed. Their roofing crew did a good job installing the roof as well as cleaning up after the old roof was removed and the new one was installed. I would and have recommended Sparrow Exteriors to several friends.
Posted: 6/01/2011 • Last edited: 12/09/2014 • Link to this review