"The last thing anybody should have to worry about after a car accident is whether the person towing their vehicle is going to rip them off and add to their trouble. and after assuring drivers that the cost of the tow will be covered by their insurance, haul the vehicle to an auto pound." In the end they charge fees which are NOT EVEN COVERED BY INSURANCE. -Illinois govnr. (Illinois passed an act protecting consumers, California needs to jump on the boat and pass an act like this!) They claim to be a legitimate company (they proudly said so many times) SO WHY ARE THEY ENGAGING IN PREDATORY TOWING ACTIONS? They towed my car from PRIVATE PROPERTY (my workplace) to their lot, then knocked me with tow and storage fees AFTER I TOLD THEM THAT I COULD NOT AFFORD THE TOW AND THAT I DID NOT WANT THE CAR TO GO TO THE STORAGE YARD. RICK PETERSON, the tow truck driver, insisted on the tow, his argument? "But I'm already HERE!" I talked to Rick when I was retrieving my car and asked him WHY he took my car and he rudely yelled(exact words): "I LEFT! But It's not like I just left with your car!" then he answered his phone and started yelling at the person on the phone (I was pretty scared) Sounds to me like he just left with my car. I think it's absolutely DISGUSTING that companies like this make their money by hustling victims who have been shaken up at accident scenes.Taking their cars, and forcing them to pay!
Posted: 7/10/2010 • Link to this review