• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers


Spokane Foot Clinic PS

3151 E 29th Ave , Ste 101 
Spokane, WA 99223
Phone: (509) 535-3130
Website: spokane.citysearch.com...
Edit Business Info
Spokane Foot Clinic PS Spokane Foot Clinic PS : Podiatry, Spokane, WA



Reviews
by KNIchols at Citysearch

Posted on Citysearch on 1/18/2012
Very disappointing experience... go somewhere else.
I have never written a negative review of any business, but I feel compelled to do so for the first time due to what, I believe, were dishonest and misleading billing practices and medical procedures. My story? I was unable to put weight on my big toe and went to the Spokane Foot Clinic for diagnosis. I paid my co-pay for the visit and the insurance paid the $200+ bill for the office visit, which included x-rays. When the doctor came into the exam room to share her diagnosis (stress restraint), she said it might help me if she put a piece of tape across the top of my toe to limit the movement. Without further discussion, she then proceeded to spend a few SECONDS putting a single piece of tape over the top of my big toe (which I would have been more than capable of doing myself in a matter of 3 seconds). I left the clinic and removed the tape (which did nothing for the condition), got a second opinion from another doctor (entirely different diagnosis) and was immediately put in a ?boot? before leaving that clinic. A few weeks later, after Spokane Foot Clinic had received my copay and was paid by my insurance, the clinic sent me another balance due for a ""surgical"" portion (none of which was covered by insurance) for a $75 ?foot strapping? charge, which brought the total for the 15-minute visit to $300+. The ?foot strapping? was billed as a separate ?surgical-related? treatment by the clinic, similar to the charge that would be billed if a doctor did a thorough strapping of a sprained ankle, I suppose. Since this additional, separate surgical-related charge caught me quite off guard, I contacted the billing department for explanation. I was informed that the charge could not be adjusted because my insurance contract prevented that. This is untrue, since the claim could be corrected and resubmitted to the insurance, which the billing manager conceded. In the future, I suggest this clinic be much more up-front with its patients when it intends to perform a
Overall



Quality


Service


Value



1 to 1




Other home services categories in Spokane, WA
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.