I have been a customer for a few years now. They have always be on time, each time a thorough cleaning, and they take initiative to care of issues that they come across that night not be on their cleaning list. All of their cleaners that have come out have exemplified that level of service. Pat and Liz have been my cleaners for most of that time. It is always great to see them and I am assured that they will always keep giving that high level of service on each visit.
Posted: 9/02/2015 • Link to this review
I have had Sponge & Sparkle once to do the head to toe hourly cleaning, and now I had them a second time for a regular monthly cleaning that I plan to continue indefinitely! The service is the best I've ever experienced, and the rate is worth every penny. The staff are so courteous and cheerful, and the work they do is truly stellar.
Posted: 5/01/2015 • Link to this review
I have been using this agency for 3 plus years and have been delighted not just with their good work and professionalism but how personable their employees are at all times. They are able to accommodate emergencies including cancellations which I am sure puts them at a hardship but do so with a smile and with compassion. Please try them and use their detailed cleaning services at least once and you will be in for a treat. More importantly they use environmentally friendly products that is a huge plus for me
Posted: 4/29/2015 • Link to this review
I have been a client of Sponge & Sparkle for almost 15 years. They do an outstanding job, have wonderful customer service and a very friendly and professional crew. They also are extremely trustworthy (they've had the key to my home since the beginning). I can highly recommend the company!
Posted: 12/05/2014 • Link to this review
Sponge and Sparkle are doing a great job and helping me live in a much cleaner home. I think the rate is reasonable and I leave a 20% tip. A few cleaners came out and did not do a great job; however, the manager's gave me a free cleaning and were nice about it. They sent someone who did a very good job so now I have a sweet, friendly cleaner that is always scheduled with me now. I have the place totally neat so they can clean. I like coming home to a freshly made bed and garbage taken out.
Posted: 7/23/2014 • Link to this review
With time not on our side during the week, we began using Sponge & Sparkle a couple months ago. Read the reviews on Kudzu, after a friend suggested we use them. So far, going great. I only wish we could clean our house as fast as they do, remarkable! Very nice people to work with.
Posted: 9/16/2013 • Link to this review
We have had Sponge & Sparkle for a few years now and I am a fussy homeowner. They do a fantastic job--coming home after a hard week, it is so wonderful to have everything so clean it sparkles. Baseboards, blinds, all the surfaces are spotless. And they come on time every time. Great cleaning service.
Posted: 5/12/2013 • Link to this review
We moved from Chicago and I stumbled upon Sponge and Sparkle and have been thrilled ever since. They are honest, flexible, trustworthy and efficient. My house is clean and fresh after every visit. You cannot go wrong with this group. :)
Posted: 5/10/2013 • Link to this review
I started with S&S when I realized I couldn't keep up with my housework, a child, and full-time job. The team came weekly for years and now after the kids have gone, they come every other week. It's been a great relationship and I trust them completely. On the rare occasions when I wasn't completely satisfied, a call/email to Raina/Cindy made it right. As another reviewer said, Raina cares about her employees and it shows. I wholeheartedly recommend this business and congratulate Raina on her success these many years!
Posted: 5/06/2013 • Last edited: 12/01/2013 • Link to this review
After reviewing all these fabulous reviews I was SO excited to have the team come out. But I was really disappointed :(. A number of surfaces were not washed or left with smudges- Dining room table, kitchen table, side table all left with dirty spots. And it was twice what I paid for my last company :(
Posted: 4/01/2013 • Last edited: 10/28/2013 • Link to this review
We are committed to using the very best for your home and OUR home (Planet Earth!), which is why we use products that are readily biodegradable, non-toxic, phosphate-free, not tested on animals, have a neutral pH, and are plant-based and petroleum-free. We've been researching for two years, and are happy to have found fantastic products that meet this criteria and REALLY WORK!