Totally agree with reviews from tiny90, honestmanjoe, and Georgia52. Set up apt and took time off work to be here. Made it very clear to them to send me a mature person that would be patient and find the very small leak (as evidenced by meter)in just landscaped backyard. Could not have made this any clearer. The person they sent out was very incompetent and lazy and could not even figure out how to approach the problem when a good irrigation company would have been able to identify where the leak is coming from without much digging. Was very evident that this was too much work for him to do. In my opinion, this company needs to close its doors and not waste customers valuable time. This company is a joke! Would not even waste a minute with them ever again.
Posted: 9/05/2013 • Last edited: 5/21/2014 • Link to this review
Sprinkles installed a sprinkler system and sod. They responded to my initial inquiry very promptly and then worked with me to get on the schedule very quickly. After all the sod was in John came back and worked with us to make adjustments to the sprinkler system to make sure everything came out beautifully - and on a Saturday, too! We are very pleased with the level of customer service and the quality of the final product!
Posted: 6/04/2011 • Link to this review
Had this company come out and install sod and plants in my yard and they did a great job. I was very pleased with the quality of the plants and sod installed. The crew was very professional and a joy to work with. I would recommend them to anyone.
Posted: 9/11/2009 • Link to this review
Had Sprinkles come out and install a sprinkler system, I enjoyed working with them. Very polite, hard working and honest. They keep there word on everything. Thank you Sprinkles Irrigation.
Posted: 9/11/2009 • Link to this review
Had an Arborist come to see trees in front of home. While there he was asked to look at the trees in the backyard, all planted by Sprinkles. According to the Arborist,1 sugar maple has root rot due to being planted improperly and all Leland Cypress trees along fence will eventually kill each other off due to Sprinkles installed them in a straight line versus staggering to allow room for growth. Very disappointing as it was assumed that they knew what they were doing. Money down the drain and future tree problems. If you need installation or yard maintenance, suggest you run the other way, real fast!!
Posted: 5/02/2009 • Last edited: 5/21/2014 • Link to this review
POOR CUSTOMER SERVICE! They will argue about repairing the things they should and installed it poorly- only 3 " below ground! I will be having another company come out to fix the system.
Posted: 6/03/2008 • Last edited: 4/24/2014 • Link to this review
This Company must really need the business bad. They falsely stated that they replaced my sprinklers and billed me for them. I never even asked them to do so but they said it was a preventative measure. I spoke to the President of the Company and he was extremely arrogant about the matter and said it was my word against his. I would have never believed that such business practices would exist in this day and age.
Posted: 2/25/2008 • Last edited: 5/21/2014 • Link to this review
These people were not customer service oriented at all and were very rude when I called to complain about their shoddy work. I had to wait on the line forever to get anyone who would address the situation and they argue with you about what the problem is without even looking at the sprinkler system. They were supposed to fix my sprinkler system, but now it's worse than it was before they came out. And of course, they will not refund me for the "non-service" visit I paid for. Now I have to pay another reputable company to fix their mess plus the one I already had. Of course, they did agree to come out in about 2-3 weeks (after all my grass dies) and take a look. I will report them to the BBB and let the buyer beware!!!
Posted: 8/24/2007 • Last edited: 3/01/2013 • Link to this review
Poor installation and they want to argue about anything that they should repair. I've filed a report with the better business bureau and would never recommend this business.
Posted: 8/13/2007 • Last edited: 1/02/2008 • Link to this review