My husband had the expectation of going to this Sprint Kiosk (in the middle of mall, therefore not as easy to get to) to get help using his new Sprint phone. As he approached the kiosk, a teenager on her cellphone asked him what she could do to help him. When he asked for help on using the phone, she asked him "have you called customer service?" After telling her that he didn't need to call customer service, because that should be her job, he left the kiosk as she was not getting off the phone with her friend. I would highly suggest finding cell phone service from a different store.
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review