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Standard Control Systems Inc.

5333 Lakeland Ave NMinneapolis, MN 55429 map it »

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Business overview

Payments Accepted

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Reviews

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Standard Water is our hero!, 3/02/2012

I just saw one of the Standard Water trucks in our neighborhood and it reminded me of how grateful I am that Standard Water came to our rescue! I was also surprised at the negative review I read on... CitySearch and thought I'd tell our story.About 10 years ago they built a HUGE house next door to us and when the spring rains came our basement leaked for the first time since we'd moved in about 8 years before. We kept sopping up water from the carpeting after every rain. Finally, after a particularly heavy storm the sump basket just overflowed into our furnace room and out into the rest of the basement. We spent all night bailing water. The next day my husband started looking for someone to fix our problem. He also started talking to his friends and one recommended Standard Water. The salesman, Jim, came out, looked at our wet basement and told us he could help. He went through the process with us step by step and gave us an estimate. He was nice, knowledgeable and we felt comfortable with him right away. The crew came out a couple of weeks later and took about 2 days to do the work. They were very careful and tried as best they could to contain the mess and it is a pretty messy job. I have to say they did very well. We haven't had a basement water problem since. To this day we get notices and updates reminding us to check our sump pump as it ages. Last year they helped us change the check valve that wasn't closing properly and was making some noise.I can't imagine a better company to work with and I just couldn't let the people on CitySearch think Standard Water was anything but professional.Thanks,Anne

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Standard Water Control Systems, 9/24/2011

My wife and I had asked for a water control system to drain water from our sump pump and had been told it would be a pvc pipe from our sump pump to drain water away from our house and a heat cable... would be inside the pipe, and drain at the end of the pvc pipe, to keep water away from our house. We paid $2400.00 for this service. What was actually installed was a flimsy plastic pipe, and it appears the heat cable is not even inside the piping as we were promised it would be. When I called Mike to complain I asked him if he would give me the cost of his materials as well as labor costs (as it was clear to me the costs of the materials used, along with any going market rate for labor costs did not justify his excessively large bill) he said he refused to do so. In my opinion the amount I was charged violates contract law and is unconscionable. In my opinion a fair and honest business person is willing to tell a customer what the costs of material and labor are for work done. My wife and I also found that Mike was rude when we spoke to him over the telephone. Based on our experience with this company, my opinion is, you should: Run don't walk away from this company!

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Displaying 1-4 of 4

Reviews

by Anne Martin at Citysearch

Standard Water is our hero!

I just saw one of the Standard Water trucks in our neighborhood and it reminded me of how grateful I am that Standard Water came to our rescue! I was also surprised at the negative review I read on CitySearch and thought I'd tell our story.About 10 years ago they built a HUGE house next door to us and when the spring rains came our basement leaked for the first time since we'd moved in about 8 years before. We kept sopping up water from the carpeting after every rain. Finally, after a particularly heavy storm the sump basket just overflowed into our furnace room and out into the rest of the basement. We spent all night bailing water. The next day my husband started looking for someone to fix our problem. He also started talking to his friends and one recommended Standard Water. The salesman, Jim, came out, looked at our wet basement and told us he could help. He went through the process with us step by step and gave us an estimate. He was nice, knowledgeable and we felt comfortable with him right away. The crew came out a couple of weeks later and took about 2 days to do the work. They were very careful and tried as best they could to contain the mess and it is a pretty messy job. I have to say they did very well. We haven't had a basement water problem since. To this day we get notices and updates reminding us to check our sump pump as it ages. Last year they helped us change the check valve that wasn't closing properly and was making some noise.I can't imagine a better company to work with and I just couldn't let the people on CitySearch think Standard Water was anything but professional.Thanks,Anne

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by Tom Harbinson at Citysearch

Standard Water Control Systems

My wife and I had asked for a water control system to drain water from our sump pump and had been told it would be a pvc pipe from our sump pump to drain water away from our house and a heat cable would be inside the pipe, and drain at the end of the pvc pipe, to keep water away from our house. We paid $2400.00 for this service. What was actually installed was a flimsy plastic pipe, and it appears the heat cable is not even inside the piping as we were promised it would be. When I called Mike to complain I asked him if he would give me the cost of his materials as well as labor costs (as it was clear to me the costs of the materials used, along with any going market rate for labor costs did not justify his excessively large bill) he said he refused to do so. In my opinion the amount I was charged violates contract law and is unconscionable. In my opinion a fair and honest business person is willing to tell a customer what the costs of material and labor are for work done. My wife and I also found that Mike was rude when we spoke to him over the telephone. Based on our experience with this company, my opinion is, you should: Run don't walk away from this company!

  • Overall
  • Quality
  • Service
  • Value

by Q1916 at Citysearch

JJP

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by standardwater at Citysearch

Quality basement environment solutions since 1977

Since 1977, Standard Water Control Systems has installed more than 1.3 million feet of drain tile in over 15,000 homes, apartment buildings, business locations, and municipal buildings. We have installed numerous Battery Back Up Systems, Egress Window Systems, Glass Block Windows and Radon Mitigation Systems. We will happily provide you with names, addresses, and phone numbers of customers in your neighborhood and encourage you to contact them and verify our outstanding service record. It is important to us that you have all the information you need to make a comfortable and informed decision. Standard Water provides: * Free estimates * Custom designed o Basement Water Control Systems o Egress Window Systems o Radon Mitigation Systems * 24-hour emergency phone service with Standard Water staff * Battery Back Up Systems * Repair and replacement of sump pumps * Work done on finished and unfinished basements with minimal disruption * Servicing all of Minnesota and parts of Wisconsin * Transferable limited lifetime warranty on Water Control Systems and specific warranties for our other products and services. Call us for details.

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