I worked for Stanley and loved my job. They brought in this new manager who would rather you sell, than do great work. Most of the techs are great but watch them, some steal, some wont even spray pro/deo even though you pay for it
Posted: 6/22/2009 • Link to this review
We use this company fairly regularly and have recommended them to others and their carpet cleaning prices are fair. They always try to up-sell and sell a monthly service which is utterly annoying. Most of their staff is courteous but we have had a few that I just wanted to drop-kick right back out my front door to be honest. Generally our experience has been good and knowing they will try to up-sell prepares me for their required speeches. I do recommend them overall. A side note - their tile cleaning prices are astronomical.
Posted: 8/23/2008 • Link to this review
had a carpet emergency last week. my dog was very sick and, to spare your stomachs, lets just say it was all over the house! Stanley Steamer was able to come out in several hours and they got every stain up (including old ones) and removed the smell as well. we have used them before and are always happy with their service and will continue to use them.
Posted: 10/14/2007 • Last edited: 1/02/2008 • Link to this review
The Stanley team that showed up to clean my carpets was on time and very professioanl. The price was a bit more than the internet quote, but there was no hard sell tactics. They recommended what they thought needed to be done and did a great job. Work was fast and effective. I'll call them again!
Posted: 10/17/2006 • Last edited: 1/02/2008 • Link to this review