Have been taking my car now to them for over two years, and only trust Jerry with my car. I have tried one other place, but they lacked the experience and professionalism found at Star Autohaus. They have fixed and replaced many parts on my BMW, and it runs like a champion. My father recommended these guys to me, and only go to them with all my car problems.
Posted: 3/05/2012 • Link to this review
Just serviced my wife's car. It started out good. Dropped the car off at 9:15am and Jerry drove my wife to work about 2 miles away. Then it went bad. Jerry called about 4pm, after just an oil change, kinda of long to wait. My wife had a meeting until 5pm and she asked if he could stay for no later than 15 minutes after closing. She got there at 5:06pm and the place was closed and locked up. My wife's car was out front unlocked and there was no key to be found anywhere in the car, tried to call Jerry and no answer, she left messages to call her back. My wife was left stranded, no phone call and no way to get home. She called a friend to get her and bring her home. Had to call Jerry the next morning and he apologized. Wife picked up the car and we had to pay full price for the oil change. He apologized to my wife but that was it. So to recap no call back, car left outside unlocked, and just an apology. What a flake, Jerry I will never get my service done there again, and I will tell everyone about my negative experience.
Posted: 10/14/2011 • Link to this review
Excellent workmanship,very knowledgable, honest!, trustworthy, owner tried to keep my cost down,and great customer service. I will definitely go back AND recommend Star Autohaus to as many people as I can! I have owned German cars for 15 yrs and have tried many repair places. Star Autohaus is the best one I have found and I am staying with them!
Posted: 11/17/2010 • Link to this review
Jerry is a genius with all things German. Trust him with your car, he completed a Meister Mechanic degree in Germany at Mercedes Benz. He is competent, professional, courteous, and is significantly less expensive than anyone else (who is qualified to work on your automobile).
Posted: 11/10/2010 • Last edited: 11/12/2010 • Link to this review
Star AutoHaus in San Marcos is a great find. No more hassling with Mercedes dealers and their determination to upsell me on everything. Finally, a mechanic trained in Germany that I can trust with my car. Competent, fast service, and even suggested some ways to save money. I will definitely go there again.
Posted: 7/22/2010 • Link to this review
I highly recommend this shop. The mechanics are friendly, accessable and willing to walk you through what was done and show you what will need to be done and why. They take great pride in their work and want satisfied customers. I have been going to this shop since it has been open. I have had major repairs as well as oil changes for my BMW and I've always come away happy I am doing business with Star Autohaus
Posted: 6/23/2010 • Link to this review
Jerry at Star Autohaus is awesome, i got my head gasket replaced for $200 less than the mercedez dealership prices.. and they got my car back to me the sameday. i would recommend star auto haus to anyone wanting to save some money and still get quality work from a mercedez master tech.
Posted: 6/22/2010 • Link to this review
i recently perchaced a 2002 vw passat. after driving it abou 3500 miles the turbo blew out! they replaced the old unit for hundres less than the dealer and advised me on ways to keep my car running at its best. Jerry is the best mechcanic ive ever delt with. i will forever be thier customer with all my german cars. THANK YOU STAR AUTOHAUS!!!!
Posted: 6/07/2010 • Link to this review