Just moved to the area and had to have the windows of my home cleaned. I asked several people in my neighborhood who they use, and several said they love this company. Now I can say I love this company as well. They did a great job and were very reasonably priced!
Posted: 7/17/2014 • Link to this review
Starbrite Window Cleaning did an awesome job on my house. I had my house, driveway, and patio pressure washed/cleaned, and it looks almost brand new!!! What a difference they made to my home! They showed up when they said and were professional.
Posted: 10/03/2012 • Link to this review
I called Starbrite for an estimate. I was told that Robert, the owner, would come within a day or two and would call before coming out. About 5 days later he finally showed, no phone call. I called the office after the estimate to discuss it. Left a message, for him and he called me back. I called him back that day left a message and didn't hear back. Four days later I called again, and asked how to reach him and was given his cell. Called his cell, we talked about the estimate, and the work. He said he'd call me back when he got to the office to review my estimate and finalize price. He called and left a message. I called him back on his cell 2 days later and again, didn't hear back. After a week, I called his cell again and left another message. No return call. Two days later I called the office, asked for Robert and was told he's out of town on business. I asked if I had his correct cell number, the woman said yes. I told her I had left two messages, and first was over a week and a half ago. She said, "Well, Robert's really busy running the busines and has a lot of stuff he's doing." I told her that I also run my own business and that's no excuse for him not getting back to his customers. I asked if he was interested in my business. She said, "Yes". I said, 'If he were interested in my business then he would call me back.' I got off the phone with her and about two minutes later Robert called. At this point it was too little, too late. I took my business elsewhere!
Posted: 9/28/2012 • Link to this review
If you want an UNRELIABLE company, then Starbrite is for you. The owner Robert came out to my house to give me an estimate and then never called. Spoke to his asst. Alex who apologized and said he would call - never did. Both explained that they are way to busy. Stay away, don't waste your time or $, they are totally unreliable and will be a no-show.
Posted: 5/20/2012 • Link to this review
This company delivered on its promise. Not only were the workers right on time, they were very pleasant and helpful, answering all my questions before initiating the cleaning. The windows look great. I would definately recommend them.
Posted: 2/23/2012 • Link to this review
I used Star Brite for pressure washing the siding on my house. One side in particular was badly stained by mildew and now it looks as good as new. It did take a week during the holidays for them to call me back with a service date, but Robert arrived for the appointment before I did (sorry Robert) and worked very quickly. I feel that they delivered on their promise for a reasonable price and I am pleased with the results.
Posted: 2/20/2012 • Link to this review
I recently used Starbrite for my home after a recommendation from a friend and I'm so glad I did! The customer service was wonderful and my windows have never looked better. No more waiting for my hubby to "get around" to the task! Thank you, Starbrite!
Posted: 2/18/2012 • Link to this review
I recently used Starbrite's services after a family member's recommendation. I had the pleasure of working with Robert and I'm very impressed at their prompt, pleasant professional service. I will certainly use this company again!
Posted: 1/27/2012 • Link to this review
I purchased the Kudzu deal in November and called for service in March. On 3 different occasions StarBrite promised to clean the gutters in the next day or so. After the 3rd "no show", I asked Kudzu for a refund. So far I've gotten no more than an auto-reply email from Kudzu. Very frustrating! Although the 1st deal I bought from Kudzu turned out great (Mr. Kleen'z Carpet Cleaning), I'm leary of purchasing another. I'll definitely check the reviews IN ADVANCE next time.
Posted: 4/05/2011 • Last edited: 12/27/2011 • Link to this review
We are sorry to have missed the opportunity to properly serve you. Starbrite has recently undergone a management overhaul. We now have dedicated office administration staff to answer calls, emails and to schedule services and estimate requests during normal business hours. We regret the past scheduling issues you experienced and would greatly appreciate the opportunity to honor your certificate. In addition, we'd like to offer an additional gutter cleaning service at a future date, of your choosing, FREE of charge. To make arrangements, please contact Cindy at 404-934-1309 or via email at email@example.com.
I also bought a Kudzu deal and after reading all of the reviews about them being no shows and failing to honor the deal I was nervous to say the least. However, I called on a Monday and the man I spoke to said he couldn't promise a day but that he would get to me sometime during the week and possibly that Tuesday. I was expecting the process to be a headache but when I got home on Tuesday they had already come and cleaned the gutters and it looks like they also cleaned off the random limbs and leaves from my roof. While they did not call to let me know when they were coming (I like to meet people working on my home), the next day service was impressive! I would definitely use them again and I am even considering using their window cleaning service.
Posted: 3/02/2011 • Last edited: 11/02/2011 • Link to this review
We are pleased the Kudzu deal experience proved positive for you! And we're grateful for your feedback. We'd love to see you again this Fall for gutters and/or window cleaning.
I called and scheduled window cleaning on very short notice. It was scheduled for 2 days later. The workers called me ahead of their arrival as requested. That gave me time to get from work to my house. They did an outstanding job and I will certainly hire them again. I recommend this company.
Posted: 2/21/2011 • Last edited: 11/02/2011 • Link to this review
We do our best to accommodate the short-term/urgent requests of our clients-- even if it means extending the work day from time to time. I'm glad we were able to fit you in. Thanks for the recommendation! And please know, we appreciate your business and we hope to see you again soon.
This company has clearly bitten off more than it can chew with the Kudzu deal that was offered November 2010. I have called 3 times in the last two weeks and my experience is prety much the same as everyone else that purhcased the deal. They say they are coming and never show up. I'm reporting either them or Kudzu to BBB, as Kudzu should do a better job of who they allow to offer deals. This was my first and last deal that I will purchase from Kudzu.
Posted: 2/15/2011 • Last edited: 12/27/2011 • Link to this review
We are sorry to have missed the opportunity to properly serve you. Starbrite has recently undergone a management overhaul. We now have dedicated office administration staff to answer calls, emails and to schedule services and estimate requests during normal business hours. We regret the past scheduling issues you experienced and would greatly appreciate the opportunity to honor your certificate. In addition, we'd like to offer an additional gutter cleaning service at a future date, of your choosing, FREE of charge. Please contact Cindy at 404-934-1309 or via email at firstname.lastname@example.org.