• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Sterenchock, Trent Douglas MD

1 Review

(770) 834-6988

150 Clinic AvenueCarrollton, GA 30117   map »

Business overview

Residency

  • Walter Reed Army Med Center
    Washington
  • , DC

Education 1

Hahnemann University 1996

Reviews

View More »

rude staff, unprofessional, 5/17/2011

Their current business is operating as West Georgia Urology, i found the front office to be rude while trying to make the initial appointment. Their first available was 3 weeks out, but that seems to... be the norm. The biggest issue was the morning of my appointment, they called and tried to re-schedule for the next week. No apology from them, no offer of compensation, etc. ---- Of all the doctors working in this group, they could not fit me in on my appointment day with anyone else. If i had cancelled this appointment with less than 24 hours notice, they would have tried to charge me $75, but i could not even get an apology from the staff.

VIEW MORE »VIEW LESS »

Displaying 1-1 of 1

Reviews

marteen

Reviews: 20

rude staff, unprofessional

Their current business is operating as West Georgia Urology, i found the front office to be rude while trying to make the initial appointment. Their first available was 3 weeks out, but that seems to be the norm. The biggest issue was the morning of my appointment, they called and tried to re-schedule for the next week. No apology from them, no offer of compensation, etc. ---- Of all the doctors working in this group, they could not fit me in on my appointment day with anyone else. If i had cancelled this appointment with less than 24 hours notice, they would have tried to charge me $75, but i could not even get an apology from the staff.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO