Dr Still is an excellent doctor. She is knowledgeable, sensitive, and caring. She will take time to explain the results of tests and explain possible side effects of medications and treatments.Unfortunately, the business operations are abominable and I would never go to a business like this if it were not for Dr Still. They will nickel and dime you to death, abuse your copay policy, charge you for email, and never have a human answer their phone. If you do get a human you will immediately be forwarded to a recorded message. Then you will be told how much easier it is to use their email services for appointments and refills if you want to subscribe to that service with an annual fee. I've been told to complete my patient information on a computer tablet before seeing the doctor - once the information is complete the system will notify the doctor I am ready. EXCEPT the software is so full of bugs you will never complete the application.This "business" is only about money not about patient care. The business office and the medical practice are schizophrenic. I don't understand why a doctor like Dr. Still would want to work in a place like this.As I said, great doctor, lousy business practices.
Posted: 3/07/2012 • Link to this review
I was refered to Dr Still (Alpharetta Internal Medicine) from my sister who was a patient for a number of years. Dr Still was my PCP for 5 years and although I probably never had more than 3 appointments a year, I only was able to have an appointment with Dr Still once of all the times I went to the doctor. I finally changed doctors after the last time I tried to get an appointment with her and couldn't.
Posted: 4/30/2009 • Last edited: 6/08/2010 • Link to this review
Compassionate, Competent, Patient, Thorough. Dr. Still is a great internal medicine physician and has taken care of me, my mother, and grandmother for several years.
Posted: 12/12/2008 • Last edited: 6/08/2010 • Link to this review
Dr. Still is great. She actually listens to what you have to say. She doesn't rush you and cares about your overall health. I would recommend her to anyone.
Posted: 4/04/2007 • Last edited: 6/08/2010 • Link to this review