This is pms1719's TrustRating, which is based on both the number of reviews pms1719 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful pms1719 has been to the Kudzu community.
Posted on
4/26/2012
|
Overcharged & Unfinished Job
Seemed knowledgeable about the job, however did not complete the job-need to get someone else to finish. Quoted us an hourly rate and ended up overcharging us for the job. Would NOT recommend this electrician and will not have him back.
|
|
| Quality |
|
| Service |
|
| Value |
|
|
|
|
Was this review helpful?
|
|
Stuart Electric replied on
04-28-2012
I see that someone can write you a bad review simply because it cost them more money than they wanted to spend on a project. As you can see by all my reviews in the past, I have always given the best quality job for they're money. I told this customer before starting the job that I do not install venting (through the roof or exterior of home) for the exhaust fan that they purchased which I am about to install and will need to have someone else penetrate the roof or exterior and install the ducting. He acknowledge that and I began the work.
The exhaust fan that they purchased could not be installed for 2 reasons. 1) It was oversized for the bathroom and 2) It had no mounting hardware. I told them to return it for an exchange and get the proper size for the room dimensions. He could not return due to "getting a great deal on it" but went to a box store to pick up the right one which I installed, having to cut 2x4 runners which were in the way. They also had me troubleshoot a 4-way switching system, replace a Dimmer Switch with a 3-way switch and replace the bathroom Dimmer switch while the husband was at the store. Customer was upset because she had to pay for an hour that I had 39 minutes into and I guess I didn't finish the job because they needed someone else to install the venting.
I'm sorry if I didn't meet your expectations and will be glad to give you a discount towards any future electrical service or installation.
|
|
