I went in to get my hair cut into a long bob....mind you my hair was almost down to my bottom so the person who cut my hair had a lot to work with. The hairstylist...well she shouldn't be given that title but anyway, KAILYN WOOD or WOODS could not comprehend anything, it was like talking to a five year old but I figure she cuts hair all day every day so she should know what she's talking about. I told her nothing body or blunt cuts, I wanted the front to be longer and to be angled to a nice point. She did the complete opposite of what I had asked for....and when it was brought to her attention, she stated that I never said I wanted a long bob. I was so taken back cause I kept repeating the hair style I wanted over and over before she even cut my hair. She had the nerve to act irritated, she didn't apologize and had to get the manager to fix her mistake. Ms KAILYN WOODS you need to take up another career cause you cant cut hair. The manager who tried to salvage my hair was very helpful even though we still left very unhappy. She listened to me and unlike KAILYN WOODS, she has good customer service.
Posted: 5/03/2015 • Link to this review
I was reassured a color range could be obtained and instead of red/blond, recieved a dark purple. I then went through 3 hours of bleach and redying and still got blond with pink/red ends. The manager was very rude, and I was charged full price for a color, cut, and conditioner. It was over 100 dollars. Please just do it yourself, it will probly turn out better. I will be going back to an owner. Please beware<----
Posted: 5/02/2010 • Link to this review