This is NeonDriver's TrustRating, which is based on both the number of reviews NeonDriver has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful NeonDriver has been to the Kudzu community.
Posted on
9/22/2008
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I used to trust them-BIG MISTAKE
I stupidly took my car to this shop for two years. They charged me a fortune but I thought they were honest and I called to compare prices before authorizing any work. The last time (September, 2008) I took the car in, they gave me a list of MANY items wrong with the car. They told me that the work they'd done before was fine and that the current problem was unrelated. They lied. They didn't diagnose the problem properly (as I discovered at a new mechanic who is GREAT). They put the fear of God into me by saying "your car is, by law, UNSAFE TO OPERATE." Two days later I took it to a well-rated mechanic and was told that SUN DEVIL LIED. My "problem" they said I had did not EXIST! The new mechanic found the REAL PROBLEM and now I can get the RIGHT work done without wasting money at Sun Devil. I will never go back to Sun Devil and I'm grateful to have found a great and trustworthy affordable mechanic at Rayco in Mesa. STAY AWAY from Sun Devil: they tell you that work is needed that isn't. VERIFY everything they say needs to be done and go look at it on the shop floor before you believe anything they say. I've wasted money for 2 years going there and it makes me so mad at them and myself. I feel like an idiot!
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