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SunTrust

(404) 253-3509

523 Luckie Street NWAtlanta, GA 30313 map it »

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Business overview

Minimum Investment

  • No

Loans

  • Automobile Loan
  • Boat Loan
  • Bridge Loan
  • Commercial Loan
  • Educational Loan
  • Home Construction Loan
  • Home Equity Loan
  • Home Improvement Loan
  • Institutional Loan
  • Investment Property Purchase
  • Mortgage Loan
  • Personal Loan
  • Refinancing
  • SBA Loan

Services

  • Bank By Computer
  • Bank By Phone
  • Bill Payment Services
  • Commercial Service
  • Credit Cards
  • Debit Cards
  • Direct Deposit
  • Electronic Funds Transfer
  • General Banking Services
  • International Services
  • Overdraft Protection
  • Travelers Checks

Investments

  • Brokerage Services
  • Cash Management Accounts
  • Financial Planning
  • General Investment Services
  • Investment Management Services
  • IRA Accounts
  • Keogh Accounts
  • Treasury Services
  • Trust Services

Reviews

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Worst, Worst in Town, 11/07/2006

SunTrust is the worst bank in town. DO NOT BANK HERE!! No one takes ownership of your issues. I am a good customer, good credit, etc. but my account was closed due to incompetence and now no one... knows where my money is (the balance that was in my account simply vanished). I may end up filing a complaint with the Federal Reserve. It is just bizarre - they closed my account that had money it and no one seems to know where the money went. Thankfully this was just one small account I used for my business and I have other accounts. Otherwise, I'd be in quite an inconvenient situation! Another thing I have experienced that my business partner has also experienced with them - it takes forever for money to show up in the account. Check clearing takes a long time and whenever you call to inquire, the customer service agents don't have enough information. Additionally, I've called in and asked a question, and had a fee show up in my account as a result of my question. But they never told me it cost $$$ to ask a question!

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worst bank ever, 2/25/2006

I don't want to say that Suntrust is the worst bank ever because it's not but this particular branch of suntrust is the worst branch of any bank I've ever been in. The tellers are slow and rude. ... There are no managers avaialable, ever. I could go on and on. If you bank with suntrust avoid this branch at all costs.

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Displaying 1-2 of 2

Reviews

labranch

Reviews: 30

Worst, Worst in Town

SunTrust is the worst bank in town. DO NOT BANK HERE!! No one takes ownership of your issues. I am a good customer, good credit, etc. but my account was closed due to incompetence and now no one knows where my money is (the balance that was in my account simply vanished). I may end up filing a complaint with the Federal Reserve. It is just bizarre - they closed my account that had money it and no one seems to know where the money went. Thankfully this was just one small account I used for my business and I have other accounts. Otherwise, I'd be in quite an inconvenient situation! Another thing I have experienced that my business partner has also experienced with them - it takes forever for money to show up in the account. Check clearing takes a long time and whenever you call to inquire, the customer service agents don't have enough information. Additionally, I've called in and asked a question, and had a fee show up in my account as a result of my question. But they never told me it cost $$$ to ask a question!

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  • Service
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shane1280

Reviews: 26

worst bank ever

I don't want to say that Suntrust is the worst bank ever because it's not but this particular branch of suntrust is the worst branch of any bank I've ever been in. The tellers are slow and rude. There are no managers avaialable, ever. I could go on and on. If you bank with suntrust avoid this branch at all costs.

  • Overall
  • Quality
  • Service
  • Value

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