Most times you visit, especially during lunch hours when it's busy there are only a few tellers to assist customers. They are very slow and don't seem to worry about people waiting for 15 and 20 minutes to make a transaction.
Posted: 5/04/2005 • Last edited: 1/02/2008 • Link to this review
As a portfolio customer, SunTrust has done a great job with my financial needs over the years with mortgages, lines of credit or savings accounts. Plus they have so many branches throughout Atlanta, you're bound to find one on any corner.
Posted: 4/20/2005 • Last edited: 1/02/2008 • Link to this review
The Mortgage Team at SunTrust is spectacular. Tenley Stephens and Kathy Aaron are always extremely helpful. Tenley gave me the best mortgage I could ask for (as compared to 5 other mortgage providers I contacted). Because I'm a mortgage holder, Kathy set me up with the most amazing checking plus accounts with lots of free extras. They reward me for referals and send me a monthly newsletter. I'm just overwhelmed by their customer service.
Posted: 4/05/2005 • Last edited: 1/02/2008 • Link to this review