• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Sunrise Landscaping

5620 Old Highway 410 SW 
Olympia, WA 98512
Phone: (360) 350-8345
Edit Business Info
Sunrise Landscaping Sunrise Landscaping : Tree Services, Olympia, WA

by dudewhatever at Citysearch

Posted on Citysearch on 3/16/2012
bad customer service for sure
First I want to say that we never got a chance to have any work done by this company, so we don't know the quality of their work. But if their customer service is any indication, we're glad we didn't.\r \rSo we call the company on a Thursday and spoke to Heath about getting a bid on adding cement to our backyard for a patio. He said he'd try to send someone out to give us a bid a few days later on Saturday at 1pm, and that if that person couldn't make it--that person would call to reschedule.\r \rSo that person calls because he can't make it at 1pm. Him and I reschedule for the following Tuesday at 4:30p.m. Sure enough, I get a phone call from this person at 4:31 pm asking me if we indeed had an appointment? Confused I said of course, what are you talking about? He gives me this whole speil about how he doesn't work after 5pm and that he has choir practice with his daughter and that he ""had a guy"" that we could call since our job was so small. \r \rSo my wife calls Heath and explains what just happened and Heath apologizes and says that this employee will probably be fired and that he needs our work and this and that and blah blah blah. He also offers personally to come to our house and to examine the work we were looking at.\r \rWe think okay, great! So him and my wife pick 1 oclock for him to come to our house. Sure enough, he doesn't show up until 2pm!!!!! He explains to her that he won't even bid our work because he knows we're not a fan of his company and the he was just basically coming to see us to make us happy and to apologize and hopeing that we would not write a bad review of his company. \r \rSo, if you have a small job, and want to be lied to, and want to be given the runaround to, and not have people show up ontime---THIS IS YOUR COMPANY.\r \rThis is the absolute truth!!!!!!\r




1 to 1

Out On A Limb Tree Service
$250 minimum. We are your Northwest WA tree Service!! Free Estimates. Serving Island, Skagit & Snohomish. 24 Hour Service. Rain, wind, Mayhem? We got you back!
One coupon per party.
With Valpak® coupon only.
Coupon void if altered.

ex 05/03/2014  |  Valpak coupon »

Other home services categories in Olympia, WA
Kudzu Features
All Categories
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.