We offer a friendly, well run moving service to customers that are looking for an affordable price. We are a small group of young gentlemen that have been well-trained in the art of moving. We specialize in household moves, but we also move pianos, hoist furniture, sell packing materials, and take care company relocation. Feel free to give us a call for a friendly quote. Cheers, .. Jakub Raich 617.888.2076 firstname.lastname@example.orgVIEW MORE »VIEW LESS »
I called Super Friends (Jakub) to book an appointment a month before moving. And emailed a couple times thereafter to confirm the appointment. Inconveniently, when the time came (and passed) the movers had not shown up. After 3-4 phone calls to Jakub's voice mail, he finally called back. Apparently, the movers had gotten lost. (They must have misplaced their professionalism too, because they could have just called me for directions.) But, they ended up showing up an hour later. Once the move was almost complete, they had "trouble" moving one last piece of furniture. And asked if it would be okay for them to return the next day, with more equipment/and an additional mover. I emailed prior to the arranged time, just to confirm once again. (Since they had difficulty keeping the first appointment). The next day came and went- no show. Another call to Jakub. No answer. When he finally returned my call, he stated it was a miscommunication, and apologized. He wanted to set up ANOTHER appointment to move the last piece of furniture 3 days later. Because they were busy with other appointments. I agreed. So, just to be sure they showed up this time. Guess what I did? Yup- wrote ANOTHER confirmation email. The reply I got advised that showing up again would cost me $120 more dollars (for ONE piece of furniture, that they could have finished the first day). I told him I was very unsatisfied, and would be taking my business elsewhere.
Posted: 6/11/2009 • Link to this review
* By Appointment Only
* 24-Hour Service Available