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Super Shoes

(717) 854-1944 supershoes.com

2043 W Market StYork, PA 17404 map it »

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Business overview

Reviews

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NO CUSTOMER SERVICE AT SUPER SHOES, 10/06/2010

I have NEVER left any business a bad review. But for the first time ever I felt the need to pass this on. The Super Shoes in East York, PA has such POOR CUSTOMER SERVICE. **LADIES** if you wear a... size 7, do NOT even bother shopping there. They will not have your size!! Apparently they use size 7 for every floor model because they sell quickly. They do not use the other sizes because the lighting in the store supposedly damages the shoes because they sit there so long?? (According to Heather- the manager.) So not only can't you buy a new pair of shoes but you're left with a reject pair at the regular selling price!!! When I kindly ask for a discount due to a crease and scuff mark on a $40.00 pair of supposedly NEW boots (floor model), I was told NO. I was pre-warned by the cashier that the manager would NOT help me and she certainly lived up to it. So again customer service is not the goal for this business. This unhappy shopper will never go there again and will advise others to do the same.

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Large Selection of Shoes/Boots!, 10/21/2005

Super Shoes located in York, PA is a great place to go for shoes for the entire family. Largest selection of boots, shoes, sneakers, hiking boots and...

Displaying 1-3 of 5

Reviews

by CustomerService1st at Citysearch

NO CUSTOMER SERVICE AT SUPER SHOES

I have NEVER left any business a bad review. But for the first time ever I felt the need to pass this on. The Super Shoes in East York, PA has such POOR CUSTOMER SERVICE. **LADIES** if you wear a size 7, do NOT even bother shopping there. They will not have your size!! Apparently they use size 7 for every floor model because they sell quickly. They do not use the other sizes because the lighting in the store supposedly damages the shoes because they sit there so long?? (According to Heather- the manager.) So not only can't you buy a new pair of shoes but you're left with a reject pair at the regular selling price!!! When I kindly ask for a discount due to a crease and scuff mark on a $40.00 pair of supposedly NEW boots (floor model), I was told NO. I was pre-warned by the cashier that the manager would NOT help me and she certainly lived up to it. So again customer service is not the goal for this business. This unhappy shopper will never go there again and will advise others to do the same.

  • Overall
  • Quality
  • Service
  • Value

Holly W.

Large Selection of Shoes/Boots!

Super Shoes located in York, PA is a great place to go for shoes for the entire family. Largest selection of boots, shoes, sneakers, hiking boots and...

  • Overall
  • Quality
  • Service
  • Value

Darlene O.

Super Shoes Get Your Feet Movin'

Super Shoes has been located in West York for many years but recently renovated the store and it looks great! Things are neat and tidy, bright and cl...

  • Overall
  • Quality
  • Service
  • Value

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