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Super Silver Santa Cruz

(831) 460-9696 santacruz.citysearch.com... »

106 Lincoln StSanta Cruz, CA 95060   map »

Business overview

Reviews

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NEVER GO HERE!!!, 5/17/2010

This was the worst experience buying jewelry my wife and I have ever had, and we will never go back! The shop’s service is terrible. And what's worse, they cheated us!!! They "calibrate"... their scale right in front of the customers, but it is a sham! I am an engineer, so I had a problem when they used a 1000 gram weight to calibrate a scale for ~5 grams of jewelry. This is like calibrating your bathroom scale with a Ford F350. Completely meaningless and misleading. The accuracy of a scale changes over the range of measurement. So while I was satisfied that if I happened to be buying $10,000 worth of silver that day the scale would be accurate, I knew she was cheating me on the $40 worth of silver we were buying. I made a scene so to placate us as we were paying, the shop owner said she'd give us a few dollars off. But then while the girl at the counter is punching it out on the calculator she quietly tells her to add 10% back onto the total!!! But the girl with the calculator is too dim to understand what she was supposed to do! At the end I am staring the shop owner in the eye while she explains how to properly rip off my wife and I to the girl at the counter, and my wife is so near the point of tears that I have to swallow it an pay anyway.

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hottest rings, 5/30/2008

I can go in their so many times, and they always have deals like buy one 1/2 off. This is the only place where i can find a size 5 that actually fits me and I love their collection. They have... something for everyone, whether you like big, huge, rings or cute little ones.

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Displaying 1-3 of 3

Reviews

MikeABCDEFG

Reviews: 1

NEVER GO HERE!!!

This was the worst experience buying jewelry my wife and I have ever had, and we will never go back! The shop’s service is terrible. And what's worse, they cheated us!!! They "calibrate" their scale right in front of the customers, but it is a sham! I am an engineer, so I had a problem when they used a 1000 gram weight to calibrate a scale for ~5 grams of jewelry. This is like calibrating your bathroom scale with a Ford F350. Completely meaningless and misleading. The accuracy of a scale changes over the range of measurement. So while I was satisfied that if I happened to be buying $10,000 worth of silver that day the scale would be accurate, I knew she was cheating me on the $40 worth of silver we were buying. I made a scene so to placate us as we were paying, the shop owner said she'd give us a few dollars off. But then while the girl at the counter is punching it out on the calculator she quietly tells her to add 10% back onto the total!!! But the girl with the calculator is too dim to understand what she was supposed to do! At the end I am staring the shop owner in the eye while she explains how to properly rip off my wife and I to the girl at the counter, and my wife is so near the point of tears that I have to swallow it an pay anyway.

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payal06aphi

Reviews: 62

hottest rings

I can go in their so many times, and they always have deals like buy one 1/2 off. This is the only place where i can find a size 5 that actually fits me and I love their collection. They have something for everyone, whether you like big, huge, rings or cute little ones.

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  • Quality
  • Service
  • Value

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Virginia G.

Jewelry at rock bottom prices!

Super Silver is a small jewelry store, but is quite stocked with jewelry of every kind. There are several silver rings in every size, which range anyw...

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