HORRIBLE SERVICE AND PEOPLE!!!! I decided to give them try because they are closer than my regular tailor who charges $8.00 to hem a pair of pants. I figured if they were the same or cheaper all the better. So I stopped in and asked the woman there how much to hem a pair of pants. The place was a little messy, disorganized and they had a huge pile of clothes on the floor. I wondered if they belonged to customers but decided to go ahead anyway. I asked the price to hem a pair of pants and she said $5.00 and I'm thinking great, they are not only closer but cheaper. So I brought a couple of pairs of pants that needed hemming. I told her specifically that I needed a 301/2 inch inseam. I was very clear and said it a couple of times since her English wasn't so good and she seemed a little loopy and I wanted her to get it right. The problems began when I came to pick them up. First of all they couldn't find them. The whole family erupted into a flurry franticly searching for them. After about 15 minutes, they finally found them. Then when it came time to pay, all of a sudden it was $12.00 per pair. I reminded her that she said $5.00 before and she immediately and emphatically denied it. Rather than get into an argument I just paid silently vowing never to return. Unfortunately they did not hem the pants at the length I requested. They were a full inch longer so I had to take them back. Well, all I got for my troubles was a lot of denial and argument from that loopy
HEM PANTS WRONG!!!!!!!!!!!
Area Laguna Niguel, CA
Cost Less than $250
Date April 2016
Posted: 4/11/2016 • Link to this review