I visited this store and asked for a color & highlight. I showed the girl I wanted my natural dark blonde color back with blonde highlights. She accidentally turned my hair green (I dont know why) and then tried using a purple toner to get the green out. My hair now looks auburn/brown/purple with blonde highlights, she cut my bangs too short and her and the manager told me that "I would get used to it" as i stood there in the salon crying (I cried when she was trying to get the green out too). They then charged me $107 for the work done and i even left a tip even though I ran out crying. I will never visit another one of your salons again, Im so upset and my hair is so damaged that I cant get it fixed. I lost my hair once due to cancer, I dont want to do that again. You should know that they had no sympathy for me, and now Im scarred with this horrible hair until it grows out a year from now.
Posted: 7/12/2011 • Link to this review