I came home from work and their was a slight smell of gas in the kitchen. I figured it was coming from the range as it is the only gas appliance. I gave a call to Superior Appliance Repair and they sent (Yidi) the range repair man right over. It turned out to be a gas leak. He shut off the gas and began his work. In no time he had repaired the leak and had the range working again.
Posted: 2/20/2014 • Link to this review
I had a problem with my Whirlpool washer, so I called Superior, and they had John by my house the next day he got it to work in just a few minutes, was very professional with his work, explained what he did, and what I can do to prevent it from breaking, HANDS UP for John from Superior for getting our washer to work
Posted: 2/18/2014 • Link to this review
These guys are amazing, we have a GE stove that made us problems, it stopped working every few days, so we called GE, and they told us to call Superior Appliance Repair, and I called them, and they came two days later, and they fixed it under the warranty, so it didn't cost us anything, they did an excellent job.
Posted: 7/02/2013 • Link to this review
My experience with Superior Appliance was 5 star. I'm a single female without a clue who to trust or what it should cost for appliance repair; Superior Appliance receives my highest praise. The fridge had been making a weird clicking sound and I was hoping it would "go away". Last week the fridge was no longer cooling and I had to make a quick decision. After reading a few reviews, crossed my fingers and called Superior. Alex was in my kitchen repairing the fridge the next day. It cost exactly what he quoted me on the phone the day before. He was on time, very polite and answered ALL my questions. I posted Superior's card in my condo building; when someone is this good at their job, they deserve the referrals! Excellent work!
Posted: 6/19/2013 • Link to this review
fast service, great team, professional, solved my fridge problem in no time and to my total satisfaction, even cleaned my fridge in the process. all this for much less than others wanted to charge!!
Posted: 6/16/2013 • Link to this review
Outstanding customer service. When my Whirlpool dryer died I ordered service work. Unfortunately the company was unable to keep their appointments three times. I contacted Whirlpool corporate office and they directed me to Superior Appliance Repair as a local company that performs warranty work. The office staff at Superior Appliance Repair kept me informed as to when service would be rendered. The technician was friendly and handled the repairs efficiently. I now have a company for repair work that I can count on. Very Good Superior Appliance Repair
Posted: 6/02/2013 • Link to this review
This is my second time using Superior Appliance Repair for my washer/dryer. I was pleased that they were able to send out a technician right away. When the technician got to my house and we talked about what's wrong with the dryer, he suggested I get a different service first to have the dryer vents cleaned. They can't correctly diagnose the problem until this is done, as the cleaning might solve the whole thing. It's nice to deal with a company that's trying to solve the problem rather than just trying to take your money as quickly possible.
Posted: 5/22/2013 • Link to this review
Very knowledgable on the appliances. After a short description of the problem we had with our refrigerator, Alex knew exactly what it was was able to get it fixed on the spot (replaced central board). He works very fast and is efficient. We had another appliance (dishwasher) that broke around 4 years ago and he fixed that one, too. By far, they have best service!
Posted: 5/20/2013 • Link to this review