We had a wonderful experience with Superior Pro. They delivered a first class paint job and our house looks great. The price was outstanding, the workers polite and skilled and they only took payment when we were 100 percent satisfied. Great follow up and very professional.
Area Marietta, GA
Cost $5,000 - $9,999
Date July 2016
Posted: 7/19/2016 • Link to this review
We had them paint our house, replace some cedar, and replace gutters. The work was fast and beautifully done. They did miss a repair but had not one truck, but two out within a few hours on a weekend to get it done. It is not if you make a mistake, but how you handle it if you do. I could not be happier! Price is competitive and all employees were very professional.
Posted: 11/06/2010 • Link to this review
Superior Pro installed our HardiPlank siding less than four years ago. Now, we are having some issues with the seams on one side of our house, to the point that three or four of the boards are buckling and there is a big hole in two of the boards. When we discovered the issue, we tried to call owner Jeff Rittman (and he was unresponsive. Several phone calls and Internet searches later we finally found out that he was a member of a guild of contractors. We contacted the head of the guild who told us that Jeff Rittman had recently purchased a restuarant and wasn't likely to call us back. Seemed Jeff Rittman found other things to do than serve his construction customers of Superior Pro construction. After repeated calls, Jeff Rittman did call us back only to promise to come out and assesss the issue and never show. My advice: Don't do business with Superior Pro or Jeff Rittman. Alls well and good until he has your money....
Posted: 3/22/2010 • Link to this review
I had this company install Hardie Siding on my chimney. The installation was done incorrectly as the nails were overdriven. Specific instructions are available on the James Hardie web site for the nailing of this product. Specific information is in the product warranty to follow the installation instruction. When this was brought to the attention of Mr. Rittman at Superior Pro, he refused to acknowledge the error. He tried to convince me instructions for remodel are different and this is not true. Wanted me to contact a Hardie rep only known as Oscar, then had another person call me as a Hardie rep and try to give me wrong information, such as the installation instructions are only for high wind areas such as Florida. I sent a inquiry to the Hardie warranty department and they confirmed the product was installed incorrectly and that any problem caused by the installation would not be covered under warranty. (Letter is available) No effort was made or has been made by Mr. Rittman or Superior Pro to acknowledge or correct the problem. Word to the wise, do not pay any money upfront for any work. Many companies will not ask this. You will be in my position trying to collect a refund for bad installation.
Posted: 5/19/2008 • Link to this review
They did an awesome job and were very professional. They were efficient and their pricing was extremely competitive. We had issues with some of our framing and they handled the additional work well, reframing part of our house. I appreciate the way they communicated during the process and I am glad I placed my trust in them with my house.
Posted: 2/17/2008 • Link to this review