Superior Rain Gutters of Fallbrook CA, CA Contractor License # 790803 was hired to install approximately 126 feet of gutter on house and barn. A color chart was shown to select a color from. The contractor arrived and the color was not even close to the color chip and was an unattractive purple so no installation occurred and the work was rescheduled. A different (neutral) color was selected and a new date chosen. On the installation date, the contractor demanded an additional 10% add-on charge because he had to return even though his Gutter Foreman and installer stated that it was extremely difficult to get a close color match to that particular color selection and they agreed that the mixed color was not close to the color chip from which the selection was made. Contractors that make customers pay for the contractor's mistake deserve not to be selected--their practices are unethical.
Posted: 2/01/2008 • Link to this review