Superior Stone & Cabinet is one of the largest Granite and Cabinet companies in AZ. As a direct importer and wholesaler, we are able to provide our customers with quality products at competitive and affordable prices. We direct import 100% of our granites from all over the world and offer the best price with the same superior quality stones in the industry. The container load shipments in large volumes give us an edge over our competitors on both prices and available inventory. We carry the.. largest fabricated granite inventory in the Phoenix area with a wide array of products to meet customer's needs and personal preferences.
Superior Stone & Cabinet is one-stop shopping for your kitchen and bathroom remodeling. We offer free estimates and you are welcome to come and visit our show room to get some fresh and creative ideas about your home/kitchen renovation. Our sales consultant and design professionals will help you make your dreams come true!
First let me say that I see all the great reviews and am sure all of those people had great experiences, so I understand I may be the outlier, but this is MY family's experience. I'm going to use the simple analogy of a restaurant. You have this restaurant you want to go to, have seen good reviews, and are really excited. You get there, service is good, prices are good, food is horrible and ruins everything, makes you sick and has lingering effects. That is our experience. Salesperson was good, price was good, product was poor and turns into a very expensive "bad meal". Shame on me for not going with the Silestone that I wanted and going with their "House" Quartz they recommended. After having it installed, there was a mismatch at the seam, and while I understand there are slight allowed and expected variances, this was a CLEAR mismatch. In their defense, they were out a couple of days later to correct and install a new piece, but THAT one was just as off and now has a poor seam install to match. To make matters worse, the installers looked at and treated my wife like she was crazy. So be careful. Stay away from their "House" Quartz or product, as it appears to be inferior to a quality product like Silestone (which we had in our last house and was awesome, that was my fault for not getting it!). The Harris Family
Posted: 8/22/2015 • Link to this review
Went here on a friday about 11am to see about purchasing some cabinets for our kitchen, I was the only customer there, they seem to have a hard time getting someone to help, they finally did but it seemed grudgingly, after discussing what we wanted he made a copy of our layout and took our info and said he would put a quote together and contact us, after three days I called them and was told they lost our info and wanted me to go back over everything with them and give them another copy of the layout, really? we went to diamond kitchens where they were quick and courtious
Posted: 2/08/2012 • Link to this review
Your opinion is very valuable to us. We sign-in all walk-in customers and I could not find your information in order to follow up with our sales person/designer. Issues like this will be addressed with our staff. Sometimes customer visit a lot of showrooms and mistaken our company with someone else. If that is not the case, we will do better on scheduling our sales staff around lunch time. We do take lunch around 11am and it should not affect our ability to provide timely quotes. Thank you for your feedback and if there are any questions or concerns please contact me directly. I am here to help. Please ask for the manager when calling.
We chose Superior Stone and Cabinet based on their Kudzu reviews, BB profile and after pricing granite install from 3 other sources that were well above Superior Stone's. We liked that we were able to view the slabs & chose the granite on site and schedule our install right away. The onsite staff & sales people were excellent, as was the quality of the install. The reasonable price we were quoted is what we were charged. Unfortunately, an install that was supposed to start at 10 AM didn't get started until almost 4 PM and the installers didnt leave our home until almost 9 PM. Also, we had no follow up call from the company to see if we had any issues.
Posted: 2/27/2011 • Link to this review
Thank you for the high rating. Our installer had some urgent medical appointment in the morning, and he showed us the note from the doctor. We will do better on the follow up calls from now on. Normally we conduct our follow up calls with customers by random sampling. And we will make some changes to better serve our customers. Our goal is to provide excellent product, service with best value around. Thank you for your business and we appropriate your input.
This is the second time we used them. It was cheaper then 3 years ago. Same people are still there. They did a great job this time, too. We had an issue after the job, superior took care of it quickly and professionally. Great company to work with. Thank you!
Posted: 10/26/2010 • Link to this review
Thank you for your kind words. We appreciate your continue business and support. It is our goal to take care of our customers. Please feel free to contact us if you have any questions.
They gave me good advise on the granite color. They have their own showroom and warehouse. All the staffs were helpful. I am not a easy guy to work with, but they got the job done. It was done to spec. and on schedule.
Posted: 4/01/2010 • Link to this review
Thank you for the feedback. We will continue to treat every customer with respect and do our best to make the experience positive.
Great job done for the kitchen. Beautiful granite and got it done within 1 week. Very nice company to work with.
Posted: 3/30/2010 • Link to this review
Thank you for the good rating. We do complete projects quickly and sometimes within 1 week. However, in other cases material need to ordered and we have to work with other trades on the job sites, it may take a little longer. We are glad that you are happy with the project and thank you again for your business.
The job was finished on time. The problem came in resolving issues: major water damage due to plumbing incorrectly installed. Moreover, the finish on the bathroom sinks they sold as porcelain was eaten away when attempting to clean a stain. They are almost impossible to deal with for repairs and misrepresented the sink.
Posted: 9/10/2009 • Link to this review
We are sorry for the experience. Our goal is to provide excellent customer service. In this case, we did not (and never) provide any plumbing service, it was done by an outside contractor and paid by the homeowner to that outside contractor. We attempted to contact the contractor on the customer's behalf, but he was ill and was being treated for lung cancer in California at the time. He acknowledge the mistake and hired another contractor to replace the damaged cabinet and fix any issues came up. It was refused by the homeowner. Homeowner replaced the damaged cabinet with a brand new vanity cabinet and plumbing fixtures using homeowner's insurance. Every step of the way, we tried to assist the homeowner to remedy the issue. We even replaced a sink with hair-dye stains not under any warranty. The sink was a "vitreous china" sink sold everywhere in the box stores. It has a stain resistant porcelain finish but not stain proof. Again, we are sorry for your experience but we will do everything we can to provide excellent service.
We got everything done around 2 weeks. Had one small issue with granite (faucet hole cut too small) but they came back the same day and fixed everything. Overall good job done. Cabinets are nice and a lot cheaper than Depot.
Posted: 11/12/2008 • Link to this review
i didn't know we can get solid wood cabinets that cheap. it looks great and they did a good job. will recommend others.
Posted: 10/24/2008 • Last edited: 11/06/2008 • Link to this review
Much better pricing than i got at Homedepot. Good cabinets. granite top and cabinets done in 2 and half weeks. Note: should have gotten the undermount sink...
Posted: 10/18/2007 • Last edited: 1/02/2008 • Link to this review
Cabinets are made in China. All claims of custom cabinetry are bogus. You get what the Chinese factory made months ago. Requests for changes are met with stories of months delays. Not what you want to hear when you have bare floors and walls in your kitchen.
Posted: 10/12/2007 • Last edited: 1/02/2008 • Link to this review
The title of your post is mis-leading. We offer Quality Cabinets (R) owned by Masco, which also owns Mills pride (R) cabinetry (Home depot). And we offer MasterCraft (R) Cabinets which are made locally in Mesa. Please keep in mind that most large American Cabinet Manufactures have already setup shops in China or southeast Asia. We do import our own line of cabinetry unassembled and all of them are assembled locally with parts purchased from local vendors. Months of delay is unacceptable to anyone's standard, that is why we stock our own cabinets in California. In most cases, we don't have to wait for parts if you ordered our own brand of cabinets. It should only take days not months. Our company policy prohibits starting any job let alone demolition before all the cabinets have arrived in our Phoenix warehouse. I oversee all projects within our company I don't recall your project after extensive search in our computer database and I have not receive any complaints from you nor does BBB or contractor board. Please contact our company and have your contract and your Job Code ready when calling. We are happy to meet with you and resolve any issues that you may have. However, if you are one of the competitors trying to destroy our good name we will take legal action and seek maximum compensation allowed by law.
BBB MEMBER. HOME BUILDER ASSOCIATION. ROC Licensed Commercial and Residential contractor. Insured & Bonded.