Superstition Springs Lexus

(480) 324-8900 www.sslexus.com »

6206 E Test DriveMesa, AZ 85206   map »

Business overview

Services

  • Auto Parts
  • Courtesy Cars
  • Repair & Service

Service Area

  • Ahwatukee
  • Apache Junction
  • Chandler
  • Fountain Hills
  • Gilbert
  • Mesa
  • Paradise Valley
  • Phoenix (Central)
  • Phoenix (East)
  • Phoenix (North)
  • Phoenix (Northeast)
  • Phoenix (Northwest)
  • Phoenix (South Mountain)
  • Queen Creek
  • Scottsdale (North)
  • Scottsdale (Old Town)
  • Tempe

Types Sold

  • New
  • Used

Brands Sold

  • Lexus

Hours of Operation

  • MON
  • 7:00am
  • 7:30pm
  • TUE
  • 7:00am
  • 7:30pm
  • WED
  • 7:00am
  • 7:30pm
  • THU
  • 7:00am
  • 7:30pm
  • FRI
  • 7:00pm
  • 7:30pm
  • SAT
  • 7:00am
  • 7:30pm
  • SUN
  • 11:00am
  • 5:00pm

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Paypal
  • Personal Checks
  • Visa

Year Established

2003

Languages Spoken

  • English
  • Spanish

Reviews

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False Service Requirments, 4/03/2010

Dealer misleads customer to believe service requirements include many un-needed requirments. Owner manual states the requirments (centers around oil change). Dealer adds many useless items such as... fuel additive (something the owner's manual says not to do!). When I explained this to the dealer, I was told they would not accept a coupon unless I signed up for "their version" of the service. The owners's manual requirments are not honored at this dealership.

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Poor service experience, 4/27/2008

Took my new Lexus there to have a spoiler installed. They botched the install and put a bunch of miles on my car. When I complained, my service manager acted like he could care less. I asked for the... service manager but he was never available and never called me. I never did get a followup survey either. I always get great service from other Lexus dealers, so I'll never step foot in this one again.

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Displaying 1-3 of 3

Reviews

Apache69

Reviews: 0

False Service Requirments

Dealer misleads customer to believe service requirements include many un-needed requirments. Owner manual states the requirments (centers around oil change). Dealer adds many useless items such as fuel additive (something the owner's manual says not to do!). When I explained this to the dealer, I was told they would not accept a coupon unless I signed up for "their version" of the service. The owners's manual requirments are not honored at this dealership.

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  • Quality
  • Service
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ISTundra

Reviews: 0

Poor service experience

Took my new Lexus there to have a spoiler installed. They botched the install and put a bunch of miles on my car. When I complained, my service manager acted like he could care less. I asked for the service manager but he was never available and never called me. I never did get a followup survey either. I always get great service from other Lexus dealers, so I'll never step foot in this one again.

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danrstone

Reviews: 0

Poor Treatment

I was sent a promotional letter from Superstition Springs Lexus to come in and try a key that was sent to me in the mail in their treasure chest to win a new car. For my troubles they would also give me 10 lottery tickets. The key they sent me wouldn't even fit in the lock and secondly they only gave me 5 lottery tickets because they said they were running low on lottery tickets, as if they were saveing a few tickets for the next guy who came in. Lastly, when I walked in the show room with my promotional letter, I was treated as though I couldn't afford a new Lexus by the sales person, although less than a year ago I bought a new Lexus with cash. Go figure !!!!!

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