Surface Design Solutions

3535 Peachtree St. , Suite 520.218 
Atlanta, GA 30319
Phone: (404) 325-9009
Fax: (404) 325-9002
Website: www.surfacedesignsolutions.com
Surface Design Solutions Surface Design Solutions : Concrete, Brick & Stone, Atlanta, GA



Reviews
Reviews: 4

Posted on 9/22/2011

Polished basement concrete. Fair deal
The first 2 reviews are not the same experience I had, and I thought it would be fair to add my experience. Normally, I do not take the time to review. I had old carpet in our basement that seemed to trap mildew smell. We got rid of it, and hired SDS to pull up the linoleum and adhesive and apply polish to the concrete and seal it. The job turned out very nice. I'm not having any chipping issues. They came and sealed it 3 times, and would have probably done another coat if I had asked. You need to understand that this is a messy job, especially if you have to take up adhesive. The smell is also strong. I trusted his crew in my house, and they were good guys. They probably could have been a little cleaner, but again, this is a messy a job, and I am glad I hired it done. Prices seemed to be in line with what I had researched online. There is also a "rip off" report that comes up when you search this company. It's bogus. I am a lawyer, and searched the court filing history and there is nothing resembling what that individual says is out there. My experience was good, and the owner was attentive and responsive to my calls/emails. Hope this helps.
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Reviews: 4

Posted on 12/23/2007

Avoid at all costs
The owner will tell you anything to make the sale. My floors were not completed on time or to the quality originally promised. In addition, I was left with damaged property that the owner tried to blame on other contractors. Overall poor customer service and borderline dishonest in my opinion. Consider yourself warned...
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Surface Design Solutions replied on 12-26-2007
We pride ourselves in doing quality work and meeting deadlines. Over the past year we have almost exclusively been involved in commercial work outside the Atl area. Therefore, the allegations in addition to the personal property damage and are very perplexing. We are unaware of any complaints you are describing. Professionalism is part of our mission. We offer this........ If you are a customer and have a legitimate damage claim, we will not only offer you a full refund, but pay for the damages as well!!!
Reviews: 2

Posted on 9/7/2007

This NOT concrete.
This company's website promises the decorative concrete they install is "as durable as concrete". What a crock! It peels off and chips when you do anything. I put a box down on the so called durable surface after it had been installed for several months and it stuck to the floor and peeled right up. This is not concrete by any stretch. I asked them to repair my floors. They came out to look at the issue and told me I had to pay more money to cover their cost of repairs! I sent them the money and now they won't return my calls. Do not use this company.
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Surface Design Solutions replied on 12-25-2007
You make very serious allegations, so we have a proposition for you. Send us any proof of the money you sent (ex. canceled check) and we will refund the entire cost of the job and pay for a new floor to be installed. You can even pick the contractor.
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