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Sutherlin Nissan/Mall of Ga

3 star rating 9 Reviews

(678) 714-1885 Call

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3520 Buford DrBuford, GA 30519

Reviews

  • Sutherlin Nissan/Mall of Ga - Buford, GA -  Haroldd49

    Reviews: 1

    Horrible Customer Service
    Haroldd49 (1 review)
    4/16/2015

    I can't believe how bad this dealership is. I have never been much of a review reader but, I sincerely wish I would have read the reviews on this dealership. please read the reviews

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  • Sutherlin Nissan/Mall of Ga - Buford, GA -  hndrsnbrn

    Reviews: 1

    Awful!!
    hndrsnbrn (1 review)
    12/18/2014

    Good luck trying to get a tag after purchasing a used vehicle from them. Odometer discrepancies and no way to get tag or title. Don't waste your time at this dealership. Very dishonest!!!

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  • Sutherlin Nissan/Mall of Ga - Buford, GA -  georgiapeach4801

    Reviews: 4

    Great Service!
    georgiapeach4801 (4 reviews)
    7/22/2013

    My husband and I recently purchased a car from Sutherlin and our experience was amazing! I always hate shopping for cars because I feel you are pressured into a lot of things you aren't wanting, but not here. Our associate was Cass Warner and I can't say enough nice things about him! He ran the numbers for my husband and I before we even went outside to look at the selection to know what was in our price range. They found a credit place who would work with our credit and made it monthly payments we could afford! We love our new (to us) car! Thank you Cass and Sutherlin!

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  • Sutherlin Nissan/Mall of Ga - Buford, GA -  delcorazon

    Reviews: 6

    Beware of lies!!!
    delcorazon (6 reviews)
    1/27/2011

    Two Sutherlin Nissan reps lied about the prepaid service plan. After we spent $698 for it, we discovered our local Nissan dealer did not honor it. When we cancelled the policy, we were told that Nissan's policy is to credit the $698 as a deposit to be returned subject to a car condition description which they would not define. So we are paying $20 per month for a prepaid service plan which we are not using; and we hope to get the $698 back, without interest, at the end of the lease. None of this is in writing -- either before the sale or after the sale. When told that this makes me very unhappy I was told that's our policy and we can't change it.

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  • Sutherlin Nissan/Mall of Ga - Buford, GA -  Shourite

    Reviews: 2

    Does Good Work
    Shourite (2 reviews)
    11/11/2010

    Always get the maint. done on both my Nissans at Sutherlin, and they do a great job. Not a terribly long wait, price is fair, and the ppl are nice.

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  • Sutherlin Nissan/Mall of Ga - Buford, GA -  Hank Reardon

    Reviews: 9

    Great Service Department
    Hank Reardon (9 reviews)
    8/25/2009

    I have purchased a new Xterra from this dealership and have that vehicle and another serviced by their service department and it is almost always a great experience. They are friendly and responsive.

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  • Sutherlin Nissan/Mall of Ga - Buford, GA -  dontmesswithtaxes

    Reviews: 4

    No respect for customer
    dontmesswithtaxes (4 reviews)
    4/29/2008

    We purchased Altima last month from dealership, car had no floor-mats - but we were promised that we would have them within the week, as well as the second key. Now, one month later, no key and no floormats-and no return calls/emails! Also caved to high-pressure extended warranty, called to cancel warranty after reviewing and looking over contract - I called the finance manager who lied to me over the phone and told me that he would cancel over the phone (which is impossible according to actual company that issued the warranty). Excellent car - but horrible service of those representing Nissan!

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  • Sutherlin Nissan/Mall of Ga - Buford, GA -  Ginger

    Reviews: 40

    Friendly Service
    Ginger (40 reviews)
    10/29/2007

    Friendly service. Great used car pricing for the value.Their are certain factors that I look for when spending my hard earned cash. Quality and location are important, but customer service goes a long way.

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  • Sutherlin Nissan/Mall of Ga - Buford, GA -  annea2101

    Reviews: 11

    Courteous
    annea2101 (11 reviews)
    10/15/2007

    I bought a used Xterra from Sutherlin from their internet sales dept. They stuck by the price on the internet, not trying to increase it once I got there. Their original offer on the Nissan that I was trading in was over $1000 lower than Carmax's offer-which suprised me since they are a Nissan dealership.

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