Ralph really knows what he is doing! I had problems with my heat and air and had called several companies and no one seemed to be able to keep the unit working till Ralph came. He was finally able to fix it. He has been wonderful and I really trust what he says. I'm so happy to have finally found him. Wouldn't use anyone else
Posted: 11/27/2013 • Link to this review
My only hesitation in writing this is that I want Ralph available the next time WE need him! Unmatched quality/knowledge, showed up after 7pm when no one else would, and offered a very reasonable price for such amazing service. In a profession that, right or wrong, is notorious for leaving customers at the mercy of questionable ethics, practices, and pricing, Ralph at T&N Services offers a rare find that is the exception to the rule to say the least! I'm so happy we found him, and anyone else who does the same won't regret it. T&N may not be the first place you call, but it'll be the last place you use. Thanks again!
Posted: 8/07/2013 • Link to this review
The unit outside of my house stoppe working on Friday around 3pm. Every other company was booked until the following Wednsday and required at least $50 just to come out. Called Ralph and he was at my house around 5:30. Walked me through everything he was checking and trying to make my unit work. Nothing worked and he has to replace the whole outside unit and the compressor on my inside unit. He was at my house the next morning and had my A/C back on within a couple of hours. Ralph and Pete we're friendly, courteous and professional. They made sure that I understood exactly what they were doing every step of the way. I can't express enough how much I appreciate the level of knowledge and customer service that I received from them. Don't bother calling anyone else: just call T&N and let Ralph help you like he helped me.
Posted: 7/07/2012 • Link to this review
On Memorial Day, my A/C started blowing warm air b/c the compressor wasn't kicking on. Called several places first, all of them either required at least $150 just to come out and diagnose or had no appts avail for 3-4 days. Called Ralph at T&N and he was able to come out very quickly. Turned out the unit was fine, just had a bad capacitor. He showed me the part, how I could tell if it ever went bad again in the future and had the unit blowing cool air within 35 minutes, total cost for parts and labor was less than what all the others would have charged just for a diagnosis. I highly recommend Ralph and T&N Service.
Posted: 5/30/2011 • Link to this review