You will realize after a moment, that your phone call to TAPP PLUMBING is the beginning of a great customer service experience.
The combination of Renee's cheerful personality and 11 years of field experience make her an expert at giving free advice and sometimes quotes over the phone.
The level of respect you and your home deserve is exactly what we deliver at every appointment. We feel the pride we take in our work and our level of experience enables us to provide the highest.. quality workmanship your money can buy!
We are a very efficient husband & wife team capable of solving your problems correctly the first time,instead of wasting your time and ours coming back to correct careless errors.
This is one of many reasons we can provide such a great value, helping you save your hard earned money and valuable time.
Let me do you a favor and advise you to call Tapp Plumbing before you have anyone else come to work on any plumbing issues you might have. I had to leave a message when I called, but the call was returned quickly. A service call was arranged quickly that would work with my schedule, they showed up earlier than expected, and finished quickly. No attempts to up-sell me on services or items I didn't need - just good, honest work and advice to help prevent future problems. I highly recommend them.
Posted: 1/24/2017 • Link to this review
Phillip came to my home on a holiday - was on time, friendly, professional and resolved my plumbing problem quickly. The whole TAPP plumbing team is amazing to work with - they do what they say they are going to do - they call back in a timely manner and are upfront about everything. They will be my go-to for plumbing problems!!
Area Loganville, GA
Posted: 1/16/2017 • Link to this review
Where to start on how great Joe and Renee are to work with?! Not only did they arrive early but when they came in and looked at the problem, they were honest to let us know that we didn't really have the problem we thought that we did. They provided us with a simple solution and didn't even charge us for their visit. Joe and Renee are awesome to work with and will definitely be our plumber for any future needs.
Posted: 7/31/2013 • Link to this review
I had Joe and Renee out last week to look at a problem I was having with over pressurization of my supply lines. They were great to work with and refused to charge me until I called them later to confirm the problem was fixed. I would definitely use them again, and have already suggested them to friends.
Posted: 6/24/2013 • Link to this review
Awesome service every time....you won't be given the run around, you won't be nickled and dimed.....TAPP Plumbing is personal service (with a smile) that is above and beyond expections! Will use TAPP everytime we need to!
Posted: 2/11/2013 • Link to this review
We experienced a triple backup of water in our shower, toilet and garden tub on a Saturday morning. On short notice, Joe and Renee came out to clear the issue and did so in a very personable and professional manner. They kept us involved in the process and made sure we understood everything (including what we were seeing in their camera). They don't charge extra for weekend work or just to "come out" to your location. They gave us a flat price for the work we needed done and when it was time to pay the bill, the price was as-discussed and not a penny more (and the clog was finally gone!). Great job and we will definitely be using them again. HIGHLY RECOMMENDED!
Posted: 2/02/2013 • Link to this review
I am thrilled to have found them! I've had so many bad experiences with plumbers doing poor jobs, over measuring, and trying to take as much money from me as possible. Tapp plumbing is the opposite. They are true and honest.The second I met them, they were warm, friendly, and professional. They went right to finding the issue. They made me feel comfortable and went through each issue step by step and really talked me through everything. I have never had anyone as knowledgeable as them and who cared about me the customer as they did. They are about helping you and I appreciated what they did for me. I can now say, that I have found who I am going to call from here on out. I wouldn't trust anyone but them.! I will recommend to everyone I know! Tapp plumbing is really a company that you can trust will take care of you and have your best interests at heart! Tapp Plumbing, thank you so much! God Bless!
Posted: 2/06/2012 • Link to this review
My son needed a hot water heater problem resolved. Tapp was referred to me by my HVAC company. When we called Renee was a joy to talk to and immediately put Joe on the phone with us. Joe talked us through the problem in less than 5 minutes. Thanks Joe and Renee. You are now my plumbing company and I will certainly refer you.
Posted: 1/13/2012 • Link to this review
Even though we contacted them on their day off (holiday) they returned our call within hours and found out as much info as possible over the phone to help us. They were there first thing next morning and completed our repair that day. Fair.... honest... reliable. Will never call anyone else!
Posted: 1/10/2012 • Link to this review
My faith in plumbers has been restored! Joe and Renee offer tremendous quality in their work as well as outstanding customer service. They have my business for as long as they want it. Truly outstanding!
Posted: 5/24/2011 • Link to this review
We have been needing to address a rust issue coming from the water handle on our bathroom sink for a long time. We never got around to doing anything about it mainly because we didn't know any plumbers. My wife found out about Tapp Plumbing at Joe Schmoe's Pizza in Monroe, where their company sponsored a booth (and treated my family to a free appetizer!). These guys are so wonderful, I now feel like I have a plumber AND a new friend.
Posted: 5/06/2011 • Link to this review
I couldn't believe the customer service they provided!! What an awsome and reliable service they provided. They are true to thier word and really worked with us to get the job done!!
Posted: 5/02/2011 • Link to this review
I have never had to call a Plumber before. I found myself Googling a Plumber and called 7-8 that morning. Joe and Renee had the best price and sales pitch overall and I could not speak higher about their personalism and quality of service. They are fantastic people and people you can absolutely trust to be in your home. You know without a doubt they are knowledgeable and work together as a team to get whatever the problem is done and done right! I know I will always call them when I need a solution for any water problem I have and or need a plumber.. :) thank you Joe and Renee.. for being available and taking the tremendous time with me that you didnt have to explain in details how my water heater works and how my toilet is designed and helping me with my problems the other day! You are wonderful to know and I look forward to seeing you again! Take Care!
Posted: 4/13/2011 • Link to this review
This company was very friendly and professional. I needed a water heater replaced and two drains serviced. They took care of all three projects quickly for less money than the original quote. They even installed a valve to install an icemaker at no cost after I casually mentioned wanting one but lacked the plumbing in my house to connect one. I would definately recommend.
Posted: 12/27/2010 • Link to this review
Joe and Renee are like family to us. I don't know what else to say, they are the most excellent and professional service people I have ever had in my house. Friendly, they explain everything to a tee and why you shouldn't do some things that people do.
Posted: 11/05/2010 • Link to this review