I see a pattern in the message posted regarding THN Enterprises, and I have one question. How are the still in business? I too purchased a living social voucher for a hardwood floor polish. Made 3 separate appointments and each time had to move all furniture of the floors, for them to NO SHOW and NO CALL. I have left numerous messages and texts-NOTHING!!! Now they have marked my voucher has redeemed. In trying to reach Living Social, I am receiving the same response-NOTHING!! I think I will contact Fox5 to see if they want to investigate.
Posted: 3/06/2014 • Link to this review
I bought a Living Social deal with them and thought I'd give them a try. I tried calling their number from about 3 or 4 phones, just to give them the benefit of the doubt. I never got an answer. It ALWAYS goes into voice mail; the voice mail greeting doesn't even have the name of the person or company that is tied to the number. I went to the on-line site and it guided me through a few questions on what I wanted done and which dates I needed to check scheduling on. On the notes box, I let them know I had bought a voucher for their services and that I'd like to schedule an appointment and click on the 3 days I would prefer. A week went by and no answer. The day before the 1st day I had chosen as available, I get an email in the afternoon saying that my appointment had been confirmed. That was the 1st red flag!! I reply to the email by clicking the re-schedule button button but I never get an answer, so I decide to stay home for the original appointment just in case they never saw the re-scheduling email. THEY NEVER WENT!! I called them 4 times that week to re-schedule, left 3 voice-mails, went through the whole online process again and NOTHING... NO answer what-so-ever. A few days later, I get an email from Living Social stating that the vendor had marked my voucher as used and that they wanted feedback on the services provided. Still waiting on an answer!!
Posted: 2/18/2014 • Last edited: 3/06/2014 • Link to this review
service was great, this company is far the best that i have used in a long time i normally don't write reviews but for the overall service they provided i agree to do this one for them. A+++ Service. Thanks for the great service my hardwoods look great, also thanks for the carpet cleaning.
Posted: 11/09/2013 • Link to this review
Just got my Carpets Cleaned and they did a very professional job, just really didn't care too much about the cost, but the overall service and staff member David was very professional and could not have done a better job.
Posted: 6/26/2013 • Last edited: 7/11/2013 • Link to this review
Worst business ever. I bought a livingsocial for this business, and I went through every method possible to try to contact them through the site listed on the voucher. I ended up tracking down the corporate office and speaking with Anthony. He scheduled an appointment for me, but the appointment time came and went, and no one showed or called. I spoke with Anthony that afternoon, and he said he'd call me right back but never did. I left a message, and he didn't return the call. I moved all of my furniture and scheduled around them for no reason. What an inconvenience! I just left another message with the number listed on this site. We'll see if I get a call back.
Posted: 3/08/2013 • Link to this review
We had a voucher for services. When the man came out, he upsold us from polishing to screen and recoat. He made an appointment. We moved our furniture and he never showed up. There is no way to contact these people in person. You leave messages and get no reply. You make appointments on line and never talk to a human being. I can't imagine them bothering to come back if you are not satisfied. save your money.
Posted: 2/20/2013 • Link to this review
They screened and coated 350 SF of hardwood. They put down the finish ON TOP OF DIRT. There was a shoe print in the middle of the floor. Yellow floor finish slopped on the quarter round. When they were supposed to come back, they did not show up and DID NOT CALL. The tech won't answer his cell phone and his voice mail is always full. As it turned out, the total I paid them was even more than the competitors. Don't understand the 5 star reviews.
Posted: 2/11/2013 • Link to this review
I'm on a fix income and THN Enterprises help me and my wife by give us additional $$ off our invoice as they understand that we where on a fix income / budget Great Services' will use again in 3 months with our new locked in rates.
I choose THN Enterprises for my flooring and I'm extremely glad I did. My hardwood floors looks great!!! Their service was fast and the price was unbeatable for the quality of work they did. I would highly recommend them.
* By Appointment Only