I would never go back. I said "this is my first nice watch" his response, "this is not a nice watch" and was serious. He was very arrogant and incredibly rude. Customer service is key, no matter how rich the customer. He said he had "6 years of schooling" but could not adjust the links on my watch it was too difficult... Awful service and I would never go back.
Posted: 12/15/2010 • Last edited: 5/03/2011 • Link to this review
EXCELLENT SERVICE , EXCELLENT STORE I have purchased my last watch from Time Zone . They are experts on all of the watch brands out in the market. I have had family, friends take all their watch repairs to Time Zone ,and all are very very happy
Posted: 2/07/2008 • Link to this review
I had my wife's Rolex watch serviced at a different place. The watch never worked right . I went into time zone and I asked what could be wrong with it. Their watchmaker opened it up. What he showed me was amazing, he explained how it works , why it works, and the problem it had . Well I spent $800.00 at the other place and been back 3 times and it never ran right . I had time zone re-repair it and it runs well. They replaced one part and cleaned it to their specs with a 2yr warranty. I haven't had to take it back for anything , Except I did have time zone order me a diamond bezel for it and my wife loves it,
Posted: 2/07/2008 • Last edited: 2/15/2008 • Link to this review