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TJ Marble & Granite

(248) 356-6430 warren.citysearch.com... »

23455 Telegraph RoadSouthfield, MI 48033   map »

Business overview

Reviews

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Mixed reviews and problems., 6/13/2011

I would not recommend this company to anyone! There is never anyone at the front desk, they don't have a manager on site and right now they barely have anything in stock! They screwed up cutting my... island sink and I can't get anymore of the granite that is on the rest of the counter tops and when I went to pick out something to contrast, they wanted to charge me for the original island AND the new island! What we owed was what the island costs, so we finally got them to mark us paid in full. That is why the mixed review. Their granite (what they have which doesn't seem to be a lot in stock) is good but the service is very poor. I heard the sales person tell someone that there is NO OWNER! Come to find out from another sales person that it is owned by an investment company and they only have an office manager who is out on 3 weeks on medical! We decided to go to someone else for the island. You might have a different experience than us, but if you have any problems, you will have to fight to get them to do the right thing!

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Reviews

MissPrim2

Reviews: 1

Mixed reviews and problems.

I would not recommend this company to anyone! There is never anyone at the front desk, they don't have a manager on site and right now they barely have anything in stock! They screwed up cutting my island sink and I can't get anymore of the granite that is on the rest of the counter tops and when I went to pick out something to contrast, they wanted to charge me for the original island AND the new island! What we owed was what the island costs, so we finally got them to mark us paid in full. That is why the mixed review. Their granite (what they have which doesn't seem to be a lot in stock) is good but the service is very poor. I heard the sales person tell someone that there is NO OWNER! Come to find out from another sales person that it is owned by an investment company and they only have an office manager who is out on 3 weeks on medical! We decided to go to someone else for the island. You might have a different experience than us, but if you have any problems, you will have to fight to get them to do the right thing!

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