This company is installing a pool at my neighbor's house. The construction is coming along and it looks nice. What I do not like about this company is the complete disregard for us (the neighbor.) On multiple occasions, we have had their vehicles either partially or completely blocking our driveway for hours at a time. Our neighbor contacted them about it and they were better for a day or 2 and then returned to blocking us. One morning, my wife was late to work because they blocked he entire driveway from 6 am to 1pm and it took 20 minutes for them to move the trucks to get out. Furthermore, they have, on several occasions, plugged their electrical equipment into the outlets attached to my house (the neigbbor's outlet is easily in sight) and attached to my faucet to use their hoses. It is obvious with these outputs attached to my house that they are not the ones to use. When I spoke to he company, they apologized, but I still lost pay at work, water, electricity and my time because of their inconsiderate nature. Don't do this to your neighbors. Hire a more caring company.
Area Surprise, AZ
Date May 2016
Posted: 5/25/2016 • Link to this review
Avoid this company at all costs! They bid on our backyard project but couldn't be bothered to tell us they were contracting the entire project out to another company that is in no way affiliated with them and has no web presence, except for a handful of bad reviews. We had nothing but issues with the company, Senior Saguaro. If we hadn't had a third party to help oversee the project it never would have been completed. One of the reasons we chose Tribal in the first place (other than the reviews and their website, which turned out to be useless) was because they said they could start in two weeks. We weren't even contacted by anyone for 10 days, well past the 3 day period where we could have cancelled the project and long after they'd cashed our 50% deposit. They also didn't tell us that it would take over 3 weeks for the project to be completed and two more weeks for them to do an extremely poor job of cleaning up all the materials (our HOA just loved that). Any company that would pull this sort of shady crap is untrustworthy and dishonest.
Posted: 10/14/2015 • Link to this review
We consulted a number of companies before choosing Tribal Waters for our pool. The staff was super helpful, always responsive to our needs, and provided a great balance of inserting their expertise while still allowing us to choose according to our personal style. There were a few small hiccups during construction but the Tribal team quickly overcame them. We love the finished product and would recommend Tribal Waters to anyone considering putting in a pool.
Posted: 2/19/2014 • Link to this review
We LOVED working with Jim O'Connor and his entire team. George, Les, Mary and Debbie were EXCELLENT and we love our pool. Turned out great and done painlessly and super quick! Thanks Tribal!
Posted: 10/25/2012 • Link to this review