This is Ms. McGee's TrustRating, which is based on both the number of reviews Ms. McGee has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful Ms. McGee has been to the Kudzu community.
Posted on
4/12/2012
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UPDATE RE still horrible pest after one year
Terrence (VP)left a response to my post to call him. I did on Tuesday. I have not heard from him. I also left a message with Tripp, I believe is the store manager. No response. I still have rodents that are getting in my crawl space. Ron came out on Tuesday to check the traps. nothing. he didn't change them out.. add fresh bait, NOTHING he left .. can you believe that? i have a horrible rodent problem, PAID the initial fee, paid the yearly guarantee and he comes out and leaves without changing out anything OR looking around to see where they are getting in my crawl space.. He tells me they only 'control' the problem .. Thats not what i paid for and leaving traps and coming back for them and them being empty and then walking off ISN"T CONTROLLING Our phone lines went dead today. Uverse will be out here tomorrow. The wiring for our phones are in the crawl space .. Unbelievable...
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Team Pest USA replied on
05-29-2012
We have personally met with this family at their home. Walked the crawl space and inspected the issues of RE-Entry. The warranty is in full effect and we are addressing the issues - NO CHARGE. I will update more once we have put eveything back to their satisfaction! Terrence Spires
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