Team Pest USA

I hired team pest to remove a squirrel from my attic. They initially succeeded, though they failed to properly seal the hole by which the squirrel had entered my attic. Consequently, the squirrel re-entered my attic through the improperly sealed hole. When I notified Team Pest, they told me they would remove it, but I would have to pay again (their website says "We guarantee our work.” “If you find pests in your home after our treatment, we will take care of it at no extra charge.").

Ultimately, Team Pest agreed to fix the problem without an additional charge and admitted Team Pest failed to seal the hole properly. Still, when the Team Pest technician came out to fix the problem, he sealed the hole while the squirrel was in my attic, trapping the squirrel in my attic. For the past four days I have repeatedly called the account representative and the office to try to get someone to come out to free the trapped squirrel, but Team Pest is unresponsive. Meanwhile, one squirrel is furiously trying to escape my attic while another squirrel is outside the house trying to chew a hole through which the trapped squirrel can escape. I have yet to speak to anyone who seems concerned for the fact that my house is being damaged because of the numerous failures of Team Pest. Further, no one has shown any urgency to correct the mounting mistakes of Team Pest.

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I used one of the big companies for years but they never cured our bug problems. I was referred to Team Pest USA by a friend and they were right. After two visits our problems quickly went aways. Brian is our rep and he was extremely thourough and explained and showed me everything he did. He got down in the crawl space and up in our gutters. These guys don't mess around.

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Arrived on time,very professional and considerant. I had two houses to be treated on that day which were not close together and he was very helpful in getting this all coordinated and completed in a reasonable time frame.

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I experienced many problems dealing with this company. Because of my lack of faith in their work I had to hire a company to inspect what was done and was told to hire a professional contractor to correct the problems they were responsible for. I feel they owe me a refund on the money I had already paid them but they keep sending me bills. i would not recommend them to anyone.

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Contacted this CO for Termite Clearance Letter and had the worst customer service. Had to make many follow up calls just to get an answer ended up calling a different company to get the job done. I will not recommend.

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