Do yourself a favor, and stay clear of this company! Their service is awful, they fail to make the appointments I schedule, the bugs are still in my home after months of service, which means they aren't doing the job I am paying them to do!!! I will be looking elsewhere for service!!!
Posted: 3/17/2012 • Link to this review
Do a little research on the web and you will quickly learn about terminix's "replacement service" for bait termite treatment. They called me about 8 months into my contract and informed me that they were coming to my house to remove all of my traps. They said they were switching me to a program where they come out once a year and check for termites, but no bait or treatment is applied. The benefit to me: $25 less per year. The only option they gave me was to shell out hundreds of dollars for liquid barrier treatment which is not what I want for my home. The web yielded several articles about this "new service" all of which pointed to it being highly questionable. I switched to a competitive company, got my bait stations updated with Dow's latest, and am paying $100 less per year. No brainer.
Posted: 8/31/2008 • Link to this review
What a Great Company! Recently I had a contract with nortwest. Terminix not only offered to let me have a copy of their contract (no one else would)They even helped me find someone to repair the damage that northwest would not cover. No hidden scams, a great price and service when they said. Bait is horrible and I would encourage anyone who has it to go to a liquid application if you have termites. Thanks Terminix! You were honest and upfront and I appreciate it!
Posted: 9/25/2007 • Last edited: 1/02/2008 • Link to this review
Probably one of the most ethical companies I have ever had the pleasure of being a customer. They are the only company with a guarantee that covers the entire house and contents and they do not come back every five or ten years, wanting a large amount of money again. I am proud to have them for my pest control and termite control. I have dealt with others, should have went with them to begin with!
Posted: 5/18/2007 • Last edited: 1/02/2008 • Link to this review
Lawn treatment was OK, ut they were loose with facts. We got a mailing syaing we'd get a bait program feturing their "Advanced Bait technology" at no cost to me. When we got a bill to renew our service, the "Exceptional Terminix benefits" included: "Periodic monitoring of terminte bait stations" After we renewed, Terminix pulled the bait stations!! I called customer service multiple times and they failed to explain the inconsistency. A manager was supposed to call me, but never did. (note: phrases in quotes were directly pulled from Terminix correspndance).
Posted: 3/03/2006 • Last edited: 1/02/2008 • Link to this review
I have had Terminix service for 2 years now and have been satisfied with their service. Had an ant problem last year and the tech came back everytime I called and eventually found the root cause. I also use their Termite Station program which I believe is 2nd to none.
Posted: 4/26/2005 • Last edited: 1/02/2008 • Link to this review
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