Good, but not great. Small job install (outdoor speakers and new two channel tuner) went great and they asked for my input. Tuner setup was par at best. Basic speaker setup not ideal and finally had to call tuner manufacturer tech support myself to get things where I wanted it. Doug did help tweak setups in other areas of the house which was much appreciated. I got the sense that if you are doing a traditional home theater and /or complete surround sound setup, they would rock. Patience is required.
Posted: 4/11/2014 • Link to this review
Doug accomodated our schedule and did a fantastic work of the Wall mount of Flat Panel TV. Doug and Ron were very professional and knowledgeable and listened to what we needed and provided valuable advise. I would definitely go back to them.
Posted: 2/02/2012 • Link to this review
Doug installed a flat panel TV above our fireplace. The fireplace, walls, and cabinets presented some challenges, but Doug took the time to route cables and speaker wire so that they would be hidden from view. His experience and attention to detail shows in his work. I am extremely pleased with the results and will call Doug for future installations.
Posted: 12/14/2011 • Link to this review
AV Pros came on a Saturday to wall mount a plasma TV, install a new Bose system and Denon receiver. They worked all day to complete the job and went over the new Harmony remote with us to ensure everything worked as expected. They cleaned up when they were finished. We could not have asked for more. Thanks Doug.
Posted: 1/25/2011 • Link to this review
I asked Doug to come add components to our existing home system and reprogram our remote. He was very prompt and worked quickly to install the new items. The remote offered lots of challenges and he spent extra time to fix the issues without charging us for his additional time. He did not want to give up until it was right - quite refreshing compared to most service people. He did a thorough job and the system works great now. Highly recommend AV Pros for any of your home electronic needs.
Posted: 9/20/2010 • Link to this review
We recently converted our boring family room to a home theater room. David and Doug took good care of us. They paid attention to all the little details to give us the ultimate sound and video experience.
Posted: 2/21/2009 • Link to this review
These guys are EXCELLENT! I was having several issues with my home theater. They not only fixed the issues that I was having, but they also found and corrected several issues created by the original installers of the system. Doug and Dave are perfectionists. They make sure everything is working correctly before they finish a job. Their rates are very reasonable and FAIR! They take the time to ensure everything is to the customer's satisfaction. In the future, I will only use A/V Pros for all of my programming and low voltage needs. I cannot give them enough praise! Michael Byrd
Posted: 2/19/2009 • Last edited: 2/21/2009 • Link to this review
These guys did a superb job mounting our 40" LCD to our bedroom wall. Doug showed up on time and did a meticulous job setting it up. All wires were hidden and everything was cleaned up when he was finished. The entire experience was outstanding and I would not hesitate to use this company again.
Posted: 1/20/2009 • Link to this review
After pricing with another company and realizing the name of their game was mark-up on materials, we found it refreshing to do business with these guys. They were honest and fair in pricing, dependable and made sure the job was done correctly and all our questions were answered. Would definitely use again.
Posted: 12/11/2008 • Last edited: 6/03/2009 • Link to this review
I contacted A/V Pros and spoke with Doug about getting a installation for my new 26 inch TV and DVD/VCR, which were purchased as the result of a lightning damage insurance claim. Doug was both friendly and helpful; provide great information to me, prior to the purchase of my TV, as to what to consider when purchasing, and was more than happy to take on my small project. Doug arrived as scheduled, did the set up in no time and walked me through the adjustments of the new TV (I'm not at all technically inclined.) I'm very pleased with the service and would certainly use this company again and recommend it to others. Thanks so much!
Posted: 11/03/2008 • Link to this review
My A/V system (Dish, TV, Stereo, Whole House)was a mess. The remote's didn't work. My family was tired of messing with everything. Doug and Dave were "all over it". They came out an cleaned it all up. They resolved everything to our liking. They have followed up with me. They love what they do. It shows. Give them a try.
Posted: 10/21/2008 • Last edited: 11/01/2008 • Link to this review
Doug & Dave came out and setup my 52" LCD TV. They are customer service oriented, friendly, & right on time. Didn't try to sell me allot of stuff I didn't need, and they cleaned up after themselves when they left. Recommended -
Posted: 10/06/2008 • Last edited: 11/01/2008 • Link to this review
The guys from A/V Pros recently came out and rewired my den for surround sound. It was a fairly challenging project, and I was extremely happy with the service and results. I will happily recommend them to friends in the future.
Posted: 8/27/2008 • Last edited: 11/01/2008 • Link to this review
We had numerous well recommended companies come out and give us ideas/quotes on what to do for our home as we were interested in setting up a whole house audio system and home theater. We saw that A/V pros was a new company and took a chance on giving them a shot. They came out and discussed all of our options with us and came back with a proposal quicker than the previous companies we had come out, not to mention their proposal was descriptive in what they were going to provide whereas everyone else just handed us prices - high prices nonetheless. Needless to say we chose A/V Pros and when they finished our home we were and still are absolutely ecstatic! Our neighbor was doing a basement finish at the same time and had one of the companies we had provide us a proposal perform their installation and they are still having issues with them even after a month or so of us having our project complete. They are actually severing ties with them and contacting "my guys" as I know call them to finish up their project. This company comes highly recommended!
Posted: 7/07/2008 • Last edited: 11/01/2008 • Link to this review
David from A/V Pros came to our home to install our new flat screen/surround sound. He was very nice, professional and extremely knowledgeable about what he was doing. Very clean job. He went above and beyond and took the time to show us how to use/program our new equipment. He knew more about our flat screen than the man that sold it to us and we are very thankful for his services. We will definitely use this company again. A++++!!
Posted: 6/11/2008 • Last edited: 11/01/2008 • Link to this review