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The Bridal Connection

3 star rating 2 Reviews

(210) 967-4696 Call

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Rolling Oaks MallSan Antonio, TX 78201

Reviews

  • The Bridal Connection - San Antonio, TX -  weirdhatgirl

    Reviews: 1

    I've already come back
    weirdhatgirl (1 review)
    8/20/2012

    Lexi is amazing. I came to this store because she was so nice when I was working in the mall. My sister was getting married and I was the maid of honour. I took her to bridal connection and not only did we find clearence dresses that we could afford [on a starving college student income] but the service was exceptional. We were given personal numbers and helped through the whole process. We actully checked other stores [just in case] but all of them were so fancy we felt uncomfertable and had prices we couldnt afford in a decade. Recently my sisters best friend got engaged. We went back, Lexi helped us, and we found a drop dead gorgeous 2 peice wedding dress for under 500 dollars. Our friend was thrilled. As a bonus, my sisters child was able to play in the play area right in front of the store while my sister helped her friend. I can't wait to get married so I can go back.

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  • The Bridal Connection - San Antonio, TX -  STBMrsWallace

    Reviews: 1

    Horrible customer service!
    STBMrsWallace (1 review)
    7/20/2010

    The staff including the "Manager" was so sweet and nice while I was looking for my wedding gown. Once I paid for and purchased the gown I came in for a fitting. I was given my gown and completely ignored! No help trying on, no dressing room NOTHING! My Maggie Sottero gown was missing beading and the manager told me she would have the seamstress order the beads and more, she then left me standing there waiting for 45 minutes in my gown and never returned! This was supposed to be a fun moment for me and my bridesmaids and we left fuming because we were being ignored! Once you give these people your money they dont care about you!!!! DO NOT BUY YOUR WEDDING DRESS HERE! The last 2 times that I went into the store the sales people were so rude and one of them was sitting at the front desk eating Cheetos!!Please dont touch my white gown with your cheeto fingers lady! Beware!

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