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The Children's Dental Group

(770) 745-5886

560 Thornton RdLithia Springs, GA 30122 map it »

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Disappointed, 3/28/2014

"I am very disappointed with the treatment of my child. He was there for a routine cleaning and was told by the hygienist to stop saying ouch when he expressed severe pain. The hygienist also... informed my child that if he had cleaned a little better he she would not have to hurt him. First of all, his teeth were in very good condition. He was just seen by his orthodontist that commented on how great his teeth looked. Second, I strongly feel the staff was upset that I had his braces and x-rays done elsewhere instead of their office. My son heard them complaining that we went elsewhere for these services when they were cleaning his teeth. When I brought this unprofessional behavior to the dentist's attention, her comment was "Well what do you want me to do". An apology would have been nice.

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Jackson71

Reviews: 1

Disappointed

"I am very disappointed with the treatment of my child. He was there for a routine cleaning and was told by the hygienist to stop saying ouch when he expressed severe pain. The hygienist also informed my child that if he had cleaned a little better he she would not have to hurt him. First of all, his teeth were in very good condition. He was just seen by his orthodontist that commented on how great his teeth looked. Second, I strongly feel the staff was upset that I had his braces and x-rays done elsewhere instead of their office. My son heard them complaining that we went elsewhere for these services when they were cleaning his teeth. When I brought this unprofessional behavior to the dentist's attention, her comment was "Well what do you want me to do". An apology would have been nice.

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