The Cleaning Authority - Concord - Saint Louis, MO - House Cleaning Services

The Cleaning Authority - Concord

(314) 416-8117(314) 416-8117 View Website »

4142 Crescent DrSaint Louis, MO 63129

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Life's Too Short To Clean Your Own Home

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Reviews

  • The Cleaning Authority - Concord - Saint Louis, MO -  ginagalati

    Reviews: 1

    Terrible company
    ginagalati (1 review)
    6/19/2015

    Very inconsistent cleaning company, They have broken numerous items in my house.Last month they didn't vacuum bc their vacuum was broken, yet they charged me the full price. The owner could care less, she is rude and argumentative. Different people cleaning the house every time. It is awful. I cancelled.

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    The Cleaning Authority - Concord replied on 6/23/2015

    Ouch. The customer was speaking with the office manager, not owner as she recalled. As the owner, I asked my manager about this customer before telling her about this one-star review. She thought the parting was amicable, even though she knew the customer was unhappy about a breakage happening right after a perceived inferior clean. As the owner, I get many compliments about my manager from customers, HOWEVER, I realize that perception is reality. If this customer perceived she was getting rude and argumentative service, then so be it. She did quit after a cleaner knocked her makeup bag onto the floor and broke makeup inside. We reimbursed her fully for the expense. There was another breakage credit two years prior on her account. Perhaps there were other breakages in which she asked not to be reimbursed, but I cannot say for sure. We cleaned her home (and a business she had us clean as well) for two years total. It is disappointing how quickly and how fast our perceived reputation fell with this former client. We promise to do our very best to never make YOU feel this way.

  • The Cleaning Authority - Concord - Saint Louis, MO -  LanaBrummett

    Reviews: 1

    Best service for a busy mom
    LanaBrummett (1 review)
    7/28/2012

    We have been using The Cleaning Authority for the last 5 months and I have been thrilled with their services. They are thorough and efficient. I am a very busy mom of 2 young girls I am running a home based business, and it is refreshing to have a cleaning service that is not only reliable but trustworthy and consistent in their services.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  AutumnM

    Reviews: 1

    Very Impressed
    AutumnM (1 review)
    7/26/2012

    I was very spectical when hiring a cleaning company, I was thinking there was no way they could clean as well as I could. I was WRONG!

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  • The Cleaning Authority - Concord - Saint Louis, MO -  tw1980

    Reviews: 1

    Great service
    tw1980 (1 review)
    4/17/2012

    Mindy and Katie did a great job for us out of the South County office. I highly recommend them and The Cleaning Authority.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  Jayhawk69

    Reviews: 1

    Good experience and timely response to concerns
    Jayhawk69 (1 review)
    1/09/2012

    I have been with Cleaning Authority for about 2 years and have been very happy with their cleaning services and professionalism of the staff and response to concerns. Had to call main office about issue and they responded immediately and contacted me in timely manner once the issue had been resolved.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  AutumnC

    Reviews: 1

    House cleaning is reliable and a good value.
    AutumnC (1 review)
    11/10/2011

    I've been a customer of The Cleaning Authority for several years. I've been happy with their service. They do a good job cleaning my house. They are reliable, and I feel their service is a good value.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  jeannehevesy

    Reviews: 1

    Terrific
    jeannehevesy (1 review)
    10/31/2011

    The crew works quickly and thoroughly cleans my house. They accomplish all of the tasks on their checklist and jeI'm very pleased with their performance.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  arlene29

    Reviews: 1

    Cleaning help
    arlene29 (1 review)
    10/30/2011

    Has made an impact by improving our quality of life. Able to spend more time together with less stress

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  • The Cleaning Authority - Concord - Saint Louis, MO -  Clean Freak

    Reviews: 1

    Great cleaning and trustworthy too!
    Clean Freak (1 review)
    10/29/2011

    I have been very satisfied with the cleaning and I trust them in my home. I love the rotation cleaning, it is very detailed work. Pricing is affordable.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  dandktienes

    Reviews: 1

    Thorough, Reliable and Friendly
    dandktienes (1 review)
    10/29/2011

    We have been customers for nearly five years and have always been very happy. Their staff is always very professional, thorough and a pleasure to see.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  PattyK

    Reviews: 1

    Excellent and friendly cleaning service!
    PattyK (1 review)
    10/28/2011

    I have never had a better or more reliable cleaning group. They are so friendly and efficient, and team leader Lori is an absolute doll! I always look forward to Wednesdays to see their smiling faces and get my house cleaned top to bottom.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  Kristine Barbee

    Reviews: 1

    Very thankful for their help
    Kristine Barbee (1 review)
    10/28/2011

    They usually do a pretty good job. Occasionally I have to follow up behind then and do some minor details they missed. But their efforts make my job considerably easier!

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  • The Cleaning Authority - Concord - Saint Louis, MO -  MARBOM

    Reviews: 1

    CLEANING AUTHORITY TEAM
    MARBOM (1 review)
    10/28/2011

    I have had the Cleaning Authority team in my home for one year. They are dependable, courteous, trustworthy and take pride in their work. I have gone through many house cleaners in my years and, by far, The Cleaning Authority has lived up to my quality standards.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  ellen long

    Reviews: 1

    Very reliable
    ellen long (1 review)
    10/28/2011

    They do a great job and the money we spend is by far the best thing we do for ourselves. Highly recommend.

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  • The Cleaning Authority - Concord - Saint Louis, MO -  stbengrad68@att.net

    Reviews: 1

    best in town
    stbengrad68@att.net (1 review)
    10/28/2011

    I am happy with the cleaning authority because they are exstremly efficent and use good products and they do what they say they are going to do. They are very curtious.

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Business details

Items Cleaned

  • Baseboards
  • Blinds
  • Doors
  • Fans
  • Floors
  • Furniture & Upholstery
  • Mirrors
  • Pictures
  • Sinks
  • Stairs

Specialty Cleanup

  • After Parties
  • Environmentally-Friendly
  • Move Ins & Move Outs
  • Seasonal Cleaning

Rooms & Areas

  • Basements
  • Bathrooms
  • Bedrooms
  • Closets
  • Kitchens
  • Living Rooms
  • Offices

Schedules

  • Bi-weekly
  • Monthly
  • Occasionally
  • One Time Only
  • Seasonal
  • Weekly

Cleaning Types

  • Disinfecting
  • Dusting
  • General Cleaning
  • Residential Cleaning

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 08:00am
  • 06:00pm
  • TUE
  • 08:00am
  • 06:00pm
  • WED
  • 08:00am
  • 06:00pm
  • THU
  • 08:00am
  • 06:00pm
  • FRI
  • 08:00am
  • 06:00pm
  • SAT
  • SUN

* By Appointment Only

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